Element New York Times Square West

Element New York Times Square West

Element New York Times Square West Image
3 and 1/2 Star
Hotel Guest Rating: 9.0/10
311 West 39Th Street
New York, NY 10018
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Hotel Guest Rating for Element New York Times Square West in New York City

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Based on 311 reviews from guests who stayed at the
Element New York Times Square West
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Element New York Times Square West

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Knoxville, TN
April 21, 2015
Couple
5.0
Location, size of room and bathroom.
Bathroom was dirty when we checked in. I cleaned it myself. Elevators were awful. Many times never stopped at our floor. Breakfast was inadequate for the size of the hotel.
Couple
Danielle from Long Beach, CA
March 19, 2015
Couple
10.0
I LOVE IT HERE IT'S THE BEST HOTEL N NYC....
Couple
Verified Hotel Guest from Washington, DC
March 19, 2015
Couple
9.0
Very nice bathroom and even a small kitchen included in basic room. Excellent price given the quality and location.
A bit of traffic noise at night. Also, hotel is hard to spot from the street.
Couple
Verified Hotel Guest from Bridgeport, CT
March 1, 2015
Couple
7.0
The city view, the kitchen, the gym, the hospitality and service of the staff (front desk was very friendly).
The choices for breakfast, and the length of time it took for room service (neglected to bring something to the room at one point)
Couple
Verified Hotel Guest from Irving, TX
February 11, 2015
Couple
8.0
Room seemed a bit dark. Shower (rain feature and hand held wand) not as effective as I'd like.
Couple
Verified Hotel Guest from Ilsanseo-Gu, Republic Of Korea
January 22, 2015
Couple
10.0
Receptionist was super kind.
The room has not completely cleaned up.
Business Traveler
Verified Hotel Guest from Westchester, IL
January 20, 2015
Business Traveler
10.0
Staff, at all times of the day, was welcoming and friendly. They always seemed to have my best interests in mind. The happy hour and selection at breakfast were really nice ways to both start and end the day.
Solo Traveler
Verified Hotel Guest from Ambler, PA
January 11, 2015
Solo Traveler
10.0
spacious room. front desk staff exceptionally helpful breakfast surpisingly good.
rooms are a bit dark.

exceptional value in a good location

Couple
Verified Hotel Guest from Trucksville, PA
January 2, 2015
Couple
7.0
proximity to Port Authority and Times Square
Breakfast area was over crowded for the amount of guests.

nice hotel. Small rooms but not unexpected. Two in a room is Max. Kitchenette is a nice feature.

Family Traveling with Young Children
Verified Hotel Guest from Providence, RI
December 27, 2014
Family Traveling with Young Children
8.0
Breakfast and wifi, attentive friendly staff, great city view, modern amenities and large hotel room for NY
Only 3 elevators for 40 floors so be prepared to wait 5-10 minutes for the elevator during peak times! Even with that said the hotel was great and would definitely go to again when in NY!
Reviews of Element New York Times Square West
(1 - 10 of 84 reviews)
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