Element New York Times Square West

Element New York Times Square West

Element New York Times Square West Image
3 and 1/2 Star
Hotel Guest Rating: 9.0/10
311 West 39th Street
New York, NY 10018
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Hotel Guest Rating for Element New York Times Square West in New York City

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Based on 316 reviews from guests who stayed at the
Element New York Times Square West
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Element New York Times Square West

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Mike from Corpus Christi, TX
June 22, 2015
Family Traveling with Young Children
10.0
Location
Compacted to close with other rooms
Terrell from Memphis, TN
June 6, 2015
10.0
The breakfast selection was awesome.
Wait time for elevators

Great location

Family Traveling with Young Children
Shana from Port Moody, Canada
May 21, 2015
Family Traveling with Young Children
7.0
Location was very good, free breakfast and having a full size fridge and kitchen in the room was very convenient.
Elevators were terrible and didn't stop at your floor most of the time. Most people ended up taking the stairs rather than waiting forever for the elevator to stop. Room had a fair bit of street noise, lots of ambulances, car honks, etc.
Solo Traveler
Reza from Brooklyn, NY
April 22, 2015
Solo Traveler
6.0
Its proximity to mid-town was good.
The room's floor cover felt like the sidewalk, rough and made from a plastic variety. It felt awkward to walk on that hard, strange floor.The mattress was smaller than the bed frame which made it tricky to walk around it without getting tripped.
Couple
Verified Hotel Guest from Knoxville, TN
April 21, 2015
Couple
5.0
Location, size of room and bathroom.
Bathroom was dirty when we checked in. I cleaned it myself. Elevators were awful. Many times never stopped at our floor. Breakfast was inadequate for the size of the hotel.
Couple
Danielle from Long Beach, CA
March 19, 2015
Couple
10.0
I LOVE IT HERE IT'S THE BEST HOTEL N NYC....
Couple
Verified Hotel Guest from Washington, DC
March 19, 2015
Couple
9.0
Very nice bathroom and even a small kitchen included in basic room. Excellent price given the quality and location.
A bit of traffic noise at night. Also, hotel is hard to spot from the street.
Couple
Verified Hotel Guest from Bridgeport, CT
March 1, 2015
Couple
7.0
The city view, the kitchen, the gym, the hospitality and service of the staff (front desk was very friendly).
The choices for breakfast, and the length of time it took for room service (neglected to bring something to the room at one point)
Couple
Verified Hotel Guest from Irving, TX
February 11, 2015
Couple
8.0
Room seemed a bit dark. Shower (rain feature and hand held wand) not as effective as I'd like.
Couple
Verified Hotel Guest from Ilsanseo-Gu, Republic Of Korea
January 22, 2015
Couple
10.0
Receptionist was super kind.
The room has not completely cleaned up.
Reviews of Element New York Times Square West
(1 - 10 of 84 reviews)
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