El San Juan Hilton

El San Juan Hilton

El San Juan Hilton Image
4 Star
Hotel Guest Rating: 7.8/10
6063 Isla Verde Avenue
Carolina, PR 00979

Hotel Guest Rating for El San Juan Hilton in Carolina

# 6 of 28 hotels in Carolina
Based on 287 reviews from guests who stayed at the
El San Juan Hilton
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 7.7.0
7.7
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.9.0
7.9
Check Rates and Availability at the El San Juan Hilton
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the El San Juan Hilton

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Malden, MA
February 6, 2016
Couple
5.0
I would say this is only a three star. Rooms could have been cleaner! Staff at check in could have provided the same level of service that was provided to the guests ahead of us.
See above.
Couple
Verified Hotel Guest from Wilmington, DE
December 19, 2015
Couple
4.0
Dirty, dark, out dated
Group Traveler
Verified Hotel Guest from Ft Valley, GA
November 30, 2015
Group Traveler
7.0
The staff was very helpful and the lobby and ground were very nice
The rooms were not what I expected. The style of the furniture did not appeal to me.
Group Traveler
Verified Hotel Guest from Baltimore, MD
November 25, 2015
Group Traveler
8.0
Pool and beach area are BEAUTIFUL and hotel has a lot of great amenities and restaurants - was perfect for a girls weekend! Concierge was also great.
Rooms were *very* dated which was disappointing. We stayed there to watch an ACC football game at Brother Jimmy's, which is an ACC themed bar, and the manager would not play the game. The level of customer service among staff varied greatly.
Couple
Migdalia from Ponce, PR
November 14, 2015
Couple
10.0
Great hotel!Good location!
The bathroon in the room, small!
Couple
Migdalia from Ponce, PR
November 13, 2015
Couple
10.0
Great hotel and location
The Bathroom is very small
Solo Traveler
Verified Hotel Guest from Westport, CT
November 12, 2015
Solo Traveler
10.0
Beautiful resort.
We had fabulous room off the main building. Unfortunately this room had no internet service.
Group Traveler
Julie from Boca Raton, DE
November 10, 2015
Group Traveler
8.0
All of the above...
Drinks were too pricey...
Solo Traveler
Verified Hotel Guest from Stockton, CA
October 4, 2015
Solo Traveler
10.0
Everything! From the lobby bars to the casino, the pools & the beach right outside the hotel!!!
Slightly far from old San Juan, but nothing a cab ride couldn't fix.
Couple
Jaclyn from Cromwell, CT
September 30, 2015
Couple
6.0
The location was ok and the lobby is nice.
The room was quite dirty and smelled like mildew. It also was not ready when we arrived. The staff wasn't very friendly or accommodating. Nothing special about the place. Will not stay here again.
Reviews of El San Juan Hilton
(1 - 10 of 79 reviews)
Check Rates and Availability at the El San Juan Hilton
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.