El Diplomatico

El Diplomatico

El Diplomatico Image
2 and 1/2 Star
Hotel Guest Rating: 7.9/10
Avenida Insurgentes Sur 1105
Mexico City 03720

Hotel Guest Rating for El Diplomatico in Benito Juarez

# 5 of 16 hotels in Benito Juarez
Based on 393 reviews from guests who stayed at the
El Diplomatico
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 8.7.0
8.7
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Hotel Guest Reviews of the El Diplomatico

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Jerry from Coppell, TX
June 13, 2011
Business Traveler
4.0
Good per night fares
Not a single drop of customer service during the whole trip.

No customer service at all, rude people at the front desk completely unwilling to help the guests. NIght shift is, if possible, even worse. Upon check in the AC in the room was not working and I requested a room change, only to be told that he couldn't do it. 20 minutes later a bell boy shows up with a fan. Next morning I mention the incident to the manager and they changed my room within 5 minutes. Other than the manager, no one in the staff is suited to work at guest services. ...read more

Reviews of El Diplomatico
(1 - 1 of 1 review)
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