Eilan Hotel & Spa, Autograph Collection

Eilan Hotel & Spa, Autograph Collection

Eilan Hotel & Spa, Autograph Collection Image
4 Star
Hotel Guest Rating: 8.8/10
17103 La Cantera Parkway
San Antonio, TX 78256

Hotel Guest Rating for Eilan Hotel & Spa, Autograph Collection in San Antonio

See Most Popular hotels in San Antonio
Based on 109 reviews from guests who stayed at the
Eilan Hotel & Spa, Autograph Collection
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.2.0
9.2
Check Rates and Availability at the Eilan Hotel & Spa, Autograph Collection
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Eilan Hotel & Spa, Autograph Collection

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Debbie from San Angelo, TX
July 26, 2016
Couple
9.0
Super clean, very comfortable bed and a/c kept us nice and cool. Beautifully appointed room that was spacious.
No in-room refrigerator or ice machine on the floors. Distant self-parking facility. Resort fee is a little pricy considering the nightly room rate. It has to be a special occasion to stay here but it is nice when we do.
Family Traveling with Teens
Michelle from San Antonio, TX
July 25, 2016
Family Traveling with Teens
10.0
The rooms are luxurious and the pool area is great. It's a very beautiful hotel inside and out. The area around the hotel (hill country) is beautiful. A really great experience.
Couple
Brandon from Houston, TX
July 5, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Patrick from Waco, TX
July 3, 2016
Couple
9.0
Great location and a very nice hotel overall.
Business Traveler
Verified Hotel Guest from Houston, TX
June 27, 2016
Business Traveler
3.0
Updated and clean
Rm svc food awful. 'Tortilla soup' -got tomato soup w/ 2 TINY chicken slivers, no avocado, no vegetables, no peppers, no cotija cheese (although on menu descript)-got PARMESAN (huh?) Other items odd - steak 'dinner' $32.00 + 18% = only meat and 1 veg.
Family Traveling with Young Children
Verified Hotel Guest from La Porte, TX
June 13, 2016
Family Traveling with Young Children
10.0
Our stay was amazing. Roomy rooms, beautiful pool, and the staff was the best.
Family Traveling with Young Children
Shari from Dallas, TX
May 3, 2016
Family Traveling with Young Children
10.0
Very quiet, peaceful yet had lots of stuff around to do and see. LOVED the mercato and the lady that worked there on Saturday morning. Super nice staff everywhere!!!
Room didn't cool off completely
Verified Hotel Guest from Bellaire, TX
March 21, 2016
5.0
The hotel is Beautifully built &very well designed, really wonderful. The location is great. The flow is FANTASTIC. the amenities have GREAT potential that r not even barely utilized. It's like building a castle &giving it to someone who runs it poorly
The level of service is not up to par with the quality of the hotel. The potential is fantastic but staff (front desk) very poorly trained, & the way managers communicate is clear but VERY rude. The coffee shop staff and coffee/product is horrible. Sorry
Business Traveler
Verified Hotel Guest from Los Angeles, CA
February 12, 2016
Business Traveler
3.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Elizabeth from Austin, TX
October 20, 2015
Family Traveling with Young Children
10.0
The hotel is clean and comfy. Very high end.
The staff in front desk is horrible. The gentlemen have a bad attitude and rude. They make you feel like they are better than you. Not knowledgeable about the hotel or system.
Reviews of Eilan Hotel & Spa, Autograph Collection
(1 - 10 of 31 reviews)
Check Rates and Availability at the Eilan Hotel & Spa, Autograph Collection
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.