Éilan Hotel & Spa, Autograph Collection

Éilan Hotel & Spa, Autograph Collection

Éilan Hotel & Spa, Autograph Collection Image
4 Star
Hotel Guest Rating: 8.8/10
17103 La Cantera Parkway
San Antonio, TX 78256

Hotel Guest Rating for Éilan Hotel & Spa, Autograph Collection in San Antonio

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Based on 89 reviews from guests who stayed at the
Éilan Hotel & Spa, Autograph Collection
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.2.0
9.2
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Hotel Guest Reviews of the Éilan Hotel & Spa, Autograph Collection

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from San Antonio, TX
June 22, 2015
Solo Traveler
2.0
Can't really say much. View of city was blocked by condos. Valet parking was too expensive for not having it under covered parking. In addition to limited parking if you didn't use valet parking. Takes forever to get your car out of Valet even when slow.
Half staff was rude. Power was out on arrival once power was back on, I had to argue to get a key to my room. Staff member refused for 5-10 min to give me one&said I made up power being out earlier in day. Price for hotel was way too over priced.
Couple
Verified Hotel Guest from Eldorado, TX
June 9, 2015
Couple
9.0
Great pool area. Not too crowded. Close to shopping and excellent restaurants.
Couple
Richard from San Antonio, TX
April 30, 2015
Couple
10.0
Very Peaceful!!!
I asked for ice on 2 separate occasions. Not delivered until I went to front desk.
Family Traveling with Teens
Verified Hotel Guest from Fair Oaks Ranch, TX
April 21, 2015
Family Traveling with Teens
10.0
Very upscale and elegant. We were treated like VIPs
Our view was of the pool and parking garage, but I guess they have to put the thing somewhere.
Group Traveler
Verified Hotel Guest from Houston, TX
March 19, 2015
Group Traveler
7.0
Beautiful! Great rooms, attentive bell men
Poorly staffed at restaurants, overall, very understaffed
Business Traveler
Verified Hotel Guest from Atlanta, GA
March 18, 2015
Business Traveler
9.0
Absolutely beautiful!
Family Traveling with Young Children
Verified Hotel Guest from Katy, TX
March 17, 2015
Family Traveling with Young Children
10.0
First class public areas; especially the restaurant.
The room was small; no fridge.
Couple
Leovardo from Odem, TX
December 23, 2014
Couple
10.0
Everything. Extremely clean. Great service.
Parking was a little further away than desireable but still not bad
Family Traveling with Young Children
Stephanie from Dallas, TX
October 28, 2014
Family Traveling with Young Children
10.0
Very nice rooms. Very upscale
Parking was a challenge unless you wanted to pay the unreasonable amount of $30 per night for valet
Family Traveling with Teens
Verified Hotel Guest from Midland, TX
September 2, 2014
Family Traveling with Teens
10.0
This was a beautiful hotel!!! The staff was very friendly and went out of their way to make sure everything you needed was handled to perfection!! Will stay here again on future trips to San Antonio!!!
Reviews of Éilan Hotel & Spa, Autograph Collection
(1 - 10 of 58 reviews)
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