Crowne Plaza Phoenix

Crowne Plaza Phoenix

Crowne Plaza Phoenix Image
3 and 1/2 Star
Hotel Guest Rating: 7.8/10
2532 West Peoria Avenue
Phoenix, AZ 85029

Hotel Guest Rating for Crowne Plaza Phoenix in Phoenix

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Based on 346 reviews from guests who stayed at the
Crowne Plaza Phoenix
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Crowne Plaza Phoenix

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
James from Corona, CA
May 18, 2015
Couple
7.0
Restaurant and staff
Treadmill not working tues - Sun. Front desk confusion.
Couple
Verified Hotel Guest from Kansas City, MO
May 11, 2015
Couple
7.0
Hotel location was very convient. The rooms were nice.
There is no refridgerator and microwave in the room. It was needed for medication purposes.They say the restuarant was open until 11pm, but was always closed by 9.
Solo Traveler
Verified Hotel Guest from Sherman Oaks, CA
April 30, 2015
Solo Traveler
10.0
Front desk staff very helpful and polite.
Bit dated in the indoor pool area
Couple
Verified Hotel Guest from Henderson, NV
April 28, 2015
Couple
8.0

This guest did not leave comments about this hotel.

Business Traveler
Derra from Pima, AZ
April 27, 2015
Business Traveler
9.0
Rooms extremely clean
Check-out staff extremely rude/not helpful.
Business Traveler
Bill from Los Angeles, CA
April 27, 2015
Business Traveler
3.0
The room did not get cleaned daily. Desk phone did not work. Wake up call could not be set as NOONE would answer the dam phone. When I mentioned this to the front desk a voucher for a free buffet was left in the room.
Couple
Verified Hotel Guest from Phoenix, AZ
April 17, 2015
Couple
10.0
Everything
0
Business Traveler
Jeff from Brentwood, CA
March 30, 2015
Business Traveler
5.0
Location
Always smells of chlorine from indoor pool and makes all my items, clothes , CPAP, etc. smell like chlorine.
Couple
Cody from Richland Hills, TX
March 26, 2015
Couple
1.0
Two members of the staff were helpfulMoved me to a room after two nights
Air Conditioning didn't workMajority of staff did nothingKids at the hotel running and screaming all nightRefused to refund my money Decor is oldEntire hotel is too humid inside
Solo Traveler
Verified Hotel Guest from Prescott, AZ
March 22, 2015
Solo Traveler
8.0
This is a nice hotel with indoor and outdoor pool.
Reviews of Crowne Plaza Phoenix
(1 - 10 of 102 reviews)
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