Crowne Plaza Houston River Oaks

Crowne Plaza Houston River Oaks

Crowne Plaza Houston River Oaks Image
3 and 1/2 Star
Hotel Guest Rating: 7.7/10
2712 Southwest Freeway
Houston, TX 77098
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Hotel Guest Rating for Crowne Plaza Houston River Oaks in Houston

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Based on 1247 reviews from guests who stayed at the
Crowne Plaza Houston River Oaks
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 6.6.0
6.6
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Hotel Guest Reviews of the Crowne Plaza Houston River Oaks

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Dominique from Mesquite, TX
May 26, 2015
Group Traveler
7.0
Room was clean,spacious,and quiet
I didn't like that during reservation they don't let you know that an extra 50 dollars would have to be held incase of damages. They didn't even let my friend know during check in that they had took an extra 50 off her card.
Couple
Verified Hotel Guest from Austin, TX
May 26, 2015
Couple
7.0
Great location
No free parking, a bit dated, smell of water damage
Couple
Jennifer from Austin, TX
May 26, 2015
Couple
1.0
Everything... Should NOT be 3.5 stars.
Business Traveler
Stephanie from Oakdale, LA
May 25, 2015
Business Traveler
10.0
Having a restaurant
Paying for parking
Business Traveler
Verified Hotel Guest from Eastvale, CA
May 24, 2015
Business Traveler
6.0
Location is good for my travel needs, towels are very soft and fluffy, pillows are very comfortable. Got an upgrade and it was amazing! Maintenance personnel was very patient and courteous
Front desk personnel need a little more training in courtesy for both in person and on the phone. Doesn't seem like they are happy to work there. The bed was not comfortable at all.
Business Traveler
Verified Hotel Guest from San Lorenzo, CA
May 24, 2015
Business Traveler
7.0
The hotel was clean and the staff was nice.
$9 parking is a bit much and the beds were not very comfortable.
Couple
Verified Hotel Guest from Rowlett, TX
May 21, 2015
Couple
7.0
Although it was an older hotel, the rooms and up keep was very good.
The wait on the elevator, was a bit much. Also, parking could be a little congested.
Couple
Verified Hotel Guest from Katy, TX
May 20, 2015
Couple
7.0
clean room, refridgerator, great location to get in and out of since right off SW Freeway.
Mechanical weights in exercise room were all broken.
Family Traveling with Young Children
Gian from Brownsville, TX
May 19, 2015
Family Traveling with Young Children
8.0
Spacious room and laundry fresh bed dings
None
Group Traveler
Raven from Murfreesboro, TN
May 17, 2015
Group Traveler
10.0
Everything
You have to pay for parking including visitors
Reviews of Crowne Plaza Houston River Oaks
(1 - 10 of 203 reviews)
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