Crowne Plaza Hotel San Antonio Airport

Crowne Plaza Hotel San Antonio Airport

Crowne Plaza Hotel San Antonio Airport Image
3 and 1/2 Star
Hotel Guest Rating: 6.8/10
1111 Northeast Loop 410
San Antonio, TX 78209

Hotel Guest Rating for Crowne Plaza Hotel San Antonio Airport in San Antonio

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Based on 1053 reviews from guests who stayed at the
Crowne Plaza Hotel San Antonio Airport
Overall Quality Score
user rating 6.8.0
6.8
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.6.0
7.6
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 6.6.0
6.6
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Hotel Guest Reviews of the Crowne Plaza Hotel San Antonio Airport

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Odell, TX
July 18, 2017
Family Traveling with Young Children
1.0
The only good thing about it were the location (close to where I needed to go) and the covered parking option.
Front desk Staff was rude. Room was smelly and dirty. Towels and glasses still had stains. Bathroom had human hair everywhere. Sink in kitchenette had leftover food crusted on it. Ac in room did not really work. Elevators worked 50% of the time.
Solo Traveler
Verified Hotel Guest from Euless, TX
July 18, 2017
Solo Traveler
4.0
The deal
This is a no tell motel. They should take Plaza off the sign. Once I stepped off the elevator and got to my room I traveled back in time to 1979
Lizbeth from Odessa, TX
July 18, 2017
8.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Houston, TX
July 11, 2017
Family Traveling with Teens
1.0
None
Couple
Verified Hotel Guest from Edinburg, TX
July 8, 2017
Couple
10.0
great location, great staff, great room
Tony from El Paso, TX
July 8, 2017
9.0
Good location
Couple
Verified Hotel Guest from Houston, TX
July 7, 2017
Couple
10.0
How comfortable the beds were
The restroom could of use new lights as the one we had kept flickering
Family Traveling with Young Children
Sreenivas from Irving, TX
July 5, 2017
Family Traveling with Young Children
5.0

This guest did not leave comments about this hotel.

Couple
Jeffrey from Clute, TX
July 4, 2017
Couple
6.0
Location was good, it was right off of the freeway. Staff was helpful and pleasant.
Hotel was supposedly in the middle of remodeling. Only one operating elevator in a building with 10 floors, not good. Room I was in needed some remodeling, paint, new fixtures, etc. Overall, the hotel was NOT a 3 1/2 star hotel. Maybe a 2 to 2 1/2 star
Solo Traveler
Mario from Houston, TX
July 4, 2017
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Reviews of Crowne Plaza Hotel San Antonio Airport
(1 - 10 of 200 reviews)
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