Crowne Plaza Austin

Crowne Plaza Austin

Crowne Plaza Austin Image
3 and 1/2 Star
Hotel Guest Rating: 7.4/10
6121 North Ih 35
Austin, TX 78752

Hotel Guest Rating for Crowne Plaza Austin in Austin

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Based on 633 reviews from guests who stayed at the
Crowne Plaza Austin
Overall Quality Score
user rating 7.4.0
7.4
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Crowne Plaza Austin

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Lawrence from Southlake, TX
May 17, 2015
Business Traveler
5.0
The shower in the room was dirty. The personnel in room service were somewhat rude in their conversation and the food when delivered was cold and soggy.
Couple
Verified Hotel Guest from Austin, TX
May 15, 2015
Couple
1.0
The general feel of the hotel was "old". We actually left the hotel that night because there was an extremely overwhelming air freshener smell in our room. Made me wonder what they were covering up and then I just got very grossed out.
Business Traveler
Verified Hotel Guest from Montgomery, TX
May 15, 2015
Business Traveler
9.0
Great location, nice clean room and friendly staff.
Couple
Arturo from Laredo, TX
May 12, 2015
Couple
10.0
Everything it was awesome
Solo Traveler
Verified Hotel Guest from Fremont, CA
May 11, 2015
Solo Traveler
3.0
I was surprised with the quality of the hotel. It is surely not a 3.5/4 star hotel. I would avoid this in future.
Room was small, old , worn out carpet, worn out chairs.
Business Traveler
Seena from Pasadena, TX
May 6, 2015
Business Traveler
9.0
Very friendly staff, great room....very comfy bed. Quiet and clean.
They did not bring tge breakfast we ordered to our room at all.
Solo Traveler
Rodney from San Antonio, TX
May 6, 2015
Solo Traveler
10.0
Very classy hotel with a great breakfast
The temp was warm in the room even on the coldest setting.
Couple
Jay from Anahuac, TX
May 5, 2015
Couple
6.0
The staff was nice!
The show rod was hanging down and needed to be fixed. The bathroom was very small.
Group Traveler
Verified Hotel Guest from Dallas, TX
May 5, 2015
Group Traveler
9.0
Customer service was great!
No
Couple
Larry from Austin, TX
May 5, 2015
Couple
5.0
Not 4 star quality tough location
Reviews of Crowne Plaza Austin
(1 - 10 of 200 reviews)
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