Country Inn & Suites By Carlson, Crystal Lake, IL

Country Inn & Suites By Carlson, Crystal Lake, IL

Country Inn & Suites By Carlson, Crystal Lake, IL Image
2 and 1/2 Star
Hotel Guest Rating: 9.2/10
600 Tracy Trail
Crystal Lake, IL 60014

Hotel Guest Rating for Country Inn & Suites By Carlson, Crystal Lake, IL in Crystal Lake

# 1 of 4 hotels in Crystal Lake
Based on 29 reviews from guests who stayed at the
Country Inn & Suites By Carlson, Crystal Lake, IL
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.6.0
9.6
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the Country Inn & Suites By Carlson, Crystal Lake, IL

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Josh from Cedar Rapids, IA
August 18, 2015
Family Traveling with Young Children
8.0
Amenities were great, pool area was nice (and heated!), hotel is located in a good area close to restaurants
The only two items I would like to mention: 1The dorm fridge needed to be defrosted and it took time to cool the contents, 2. The walls are paper thin or else the people next door were talking extremely loud since I could hear their conversations
Solo Traveler
Verified Hotel Guest from Chicago, IL
June 25, 2015
Solo Traveler
10.0
The staff was excellent and accommodating. It was very good value -- especially given the quality of the breakfast.
At first I had a musty room, but the staff gave me a much nicer room.
Couple
Joseph from Green Valley, AZ
June 19, 2015
Couple
9.0
Great staff, large spacious rooms, very clean
Nothing
Family Traveling with Teens
Verified Hotel Guest from Glendale, AZ
April 8, 2014
Family Traveling with Teens
10.0
The staff was the best very nice and professional
The beds where a little to hard but I just had back surgery the pillows had no suport
Family Traveling with Young Children
Verified Hotel Guest from Denver, CO
March 11, 2014
Family Traveling with Young Children
6.0
Professional, attentive staff
It was clean but is showing a lot of wear and tear from high traffic use.
Theresa from Valparaiso, IN
January 1, 2014
10.0
Great Check-in (warm,friendly,helpful). Free shuttle service to/from our wedding(wow). The rooms were clean, spacious and comfortable. Breakfast was great. The wedding guests rented 31 rooms,everyone loved it. Easy location, close to shopping,food, etc.
Not that I can think of.
Couple
Verified Hotel Guest from Saint Peters, MO
August 23, 2013
Couple
10.0
This is hotel is a nice hotel for the cost.

It is a simple clean room that has plenty of space. The bathroom was normal and clean. It was exactly what we needed since we were only there to sleep and shower. The beds were very comfortable with down comforters and blankets, this way you could add or subtract blankets based off temperature/comfort. They offered breakfast but we did not try it. We saw other guests enjoying the fitness center and pool. I think this hotel is a nice value for what you get. I would stay here again. ...read more

Couple
Verified Hotel Guest from Hartford, WI
July 24, 2013
Couple
10.0
Great deal through Priceline.com. Decent free breakfast. Very clean room.
Cleaning staff was (politely) knocking on door at 8:30am when check-out is noon. Guess we'll use the "do not disturb" sign from now on. Interaction with lobby staff was excellent though. Small pillows.
Couple
Donald from Prairie Grove, IL
June 23, 2013
Couple
8.0

It has a fine exercise room, a satisfactory and sufficient business center, an indoor pool, and a well appointed dining area with complimentary breakfasts. The only 3 star hotel in the county is the Holiday Inn, which is no more conveniently located - it is maybe a half mile away. It has conference facilities, a bar, and a thoroughly unimpressive restaurant. Unless you need a conference room or a bar, the Country Inn and Suites is by far superior, and there are a number of very close by restaurants that are better than the 3 star alternative. The Holiday Inn also tends to be over-run Friday through Sundays with large quantities of salesmen with their children in tow, burning off those Priority Club points. This is fine, but be warned that a significant number of these children consider the elevator to be an indoor amusement park ride. ...read more

Family Traveling with Young Children
Shana from Marquette, MI
May 23, 2013
Family Traveling with Young Children
10.0
Really great hotel. Everything you need, and a little extra. My favorite things were the very comfy bed, and exceptional breakfast.
My only complaint was the small breakfast area. The breakfast was so good I believe the whole hotel came to eat, and there isn't enough space to sit. However, they are very good about providing another room for overflow, so it really wasn't a big deal.

This hotel is great! The staff are exceptionally accommodating and greet you with a smile at every turn. The rooms are very comfy and clean. We had a king size bed room, with a pull out couch this time. It accommodated my sister, my 10 year old nephew, and my 7 month pregnant self all very well without feeling crowded. The bed is incredibly comfortable. There are mini fridges and microwaves in all the rooms. The free breakfast is amazing; with lots of great food choices, healthy or not, and a different hot menu item every day. Nice clean pool, and hot tub. Great atmosphere, and great location. It's walking distance to the train station that will take you to Chicago, and very close to stores and many restaurants of various quality. ...read more

Reviews of Country Inn & Suites By Carlson, Crystal Lake, IL
(1 - 10 of 10 reviews)
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