Congress Plaza Hotel

Congress Plaza Hotel

Congress Plaza Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 6.4/10
520 South Michigan Avenue
Chicago, IL 60605
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Hotel Guest Rating for Congress Plaza Hotel in Chicago

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Based on 834 reviews from guests who stayed at the
Congress Plaza Hotel
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 6.5.0
6.5
Hotel Staff
user rating 6.9.0
6.9
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 6.3.0
6.3
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Hotel Guest Reviews of the Congress Plaza Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Carmel, IN
April 21, 2015
Solo Traveler
5.0
Location
The room's layouts is so awkward. You have two beds facing each other, and a desk hidden in a corner and every time to get to your desk, you will stumble into one of the bed! And the two windows should be called potholes! They are so tiny!
Couple
Verified Hotel Guest from Carpentersville, IL
April 21, 2015
Couple
10.0
The staff was amazing.
The room was warm, the dials on the heating and air conditioning were difficult to read. Could use some relabeling.
Group Traveler
Anthony from St. Louis, MO
April 21, 2015
Group Traveler
10.0
Everything, cool historic hotel
Solo Traveler
Christine from Bakersfield, CA
April 21, 2015
Solo Traveler
6.0
Excellent location. My room had an amazing view of the lakefront.
The bathroom was tiny and there wasn't a proper AC unit in the room.
Business Traveler
Verified Hotel Guest from Mchenry, IL
April 20, 2015
Business Traveler
2.0
It was a place to sleep, which was safer than the sidewalk.
Expensive 2.5 star room. $----- a night with tax. Crumbling room, was glad the ceiling didn't fall down in me. Most I've ever paid for a 2.5 star hotel. Front desk was very curtious and nice/helpful. That was the ONLY plus.
Couple
Verified Hotel Guest from South Bend, IN
April 20, 2015
Couple
1.0
Nothing
Terrible service. Not kept up at all.
Business Traveler
Verified Hotel Guest from Scottsdale, AZ
April 20, 2015
Business Traveler
5.0
The room was well equipped, the bed was comfortable and water in the shower were nice and warm. Hotel staff was efficient.
The hotel seems to be a run-down. There were cracks in the bathroom tiles, and there was a heavy, unpleasant smell in the lobby area. Bathroom vent was loud,
Business Traveler
Mihwa from East Lansing, MI
April 19, 2015
Business Traveler
2.0
location
Very unfriendly staff in the front and funny smell room
Family Traveling with Young Children
Verified Hotel Guest from Burnsville, MN
April 15, 2015
Family Traveling with Young Children
1.0
The rooms were clean. The people cleaning the rooms and parking attendants were very nice and helpful. close to downtown
- Valet attendant was rude, advising that slits in the concrete were driving lanes- I had 3 encounters with front desk 2 of which were rude and short- extra $39 for parking was unexpected- overall, no compassion for people that are new to the area
Group Traveler
Jianjuan from Madison, WI
April 5, 2015
Group Traveler
7.0
location
no ice
Reviews of Congress Plaza Hotel
(1 - 10 of 200 reviews)
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