Congress Plaza Hotel

Congress Plaza Hotel

Congress Plaza Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 6.4/10
520 South Michigan Avenue
Chicago, IL 60605
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Hotel Guest Rating for Congress Plaza Hotel in Chicago

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Based on 853 reviews from guests who stayed at the
Congress Plaza Hotel
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 6.5.0
6.5
Hotel Staff
user rating 6.9.0
6.9
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 6.3.0
6.3
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Hotel Guest Reviews of the Congress Plaza Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Marthasville, MO
May 24, 2015
Family Traveling with Teens
8.0
Location.
N/a

Great location. Clean beds. Quiet. Friendly staff. I stay here often and recommend highly. Older hotel but that's part of its charm b

Group Traveler
Verified Hotel Guest from Herndon, VA
May 21, 2015
Group Traveler
2.0
Terrible customer service. They don't care that you've paid a lot to stay there and treat you like they've reined you in and now it's your problem, not theirs.
Business Traveler
Verified Hotel Guest from Tallahassee, FL
May 18, 2015
Business Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Antoine from Detroit, MI
May 18, 2015
Couple
7.0
Location was great
Very old hotel not really up to date
Business Traveler
Elisa from Toms River, NJ
May 16, 2015
Business Traveler
2.0
The lobby was beautiful
The room was very dated and old. In the shower, the hot water and water pressure were non existent.
Family Traveling with Teens
Verified Hotel Guest from San Gabriel, CA
May 15, 2015
Family Traveling with Teens
6.0
Location was great. Walking distances to Millennium Park, Museums Campuses, Soldier Field, Downtown, and Navy Pier.
Room was small. The hotel is very out-dated and could use some improvements.
Business Traveler
Brooke from Denver, CO
May 15, 2015
Business Traveler
6.0
Location and concierge desk staff were great
Room and hallways were dirty and outdated and the elevator was scary as well. Definitely not worth the money. Check for bedbugs before you lay down!
Couple
Verified Hotel Guest from Bolingbrook, IL
May 11, 2015
Couple
8.0
Good location
Room seemed outdated, it should have been a bit more upscale for being down town.
Solo Traveler
Verified Hotel Guest from Washington, DC
May 10, 2015
Solo Traveler
1.0
I actually can't think of anything
ive never called to move rooms and was forced to by the horrible smell in the room and hall. I also was shocked that an adjoining room was able to open into mine and was. There was a window washer in my window w no warning. Everything was very gross.
Couple
Kristen from Grand Junction, CO
May 9, 2015
Couple
6.0
It is an older hotel with a lot of character.
The rooms have a dirty feeling because of the older construction and needed maintenance. My shower was luke warm.
Reviews of Congress Plaza Hotel
(1 - 10 of 200 reviews)
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