Clarion Hotel Palm Island Indoor Waterpark

Clarion Hotel Palm Island Indoor Waterpark

Clarion Hotel Palm Island Indoor Waterpark Image
3 Star
Hotel Guest Rating: 6.4/10
8250 Park Road
Batavia, NY 14020

Hotel Guest Rating for Clarion Hotel Palm Island Indoor Waterpark in Batavia

# 9 of 11 hotels in Batavia
Based on 70 reviews from guests who stayed at the
Clarion Hotel Palm Island Indoor Waterpark
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 6.8.0
6.8
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 6.7.0
6.7
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Hotel Guest Reviews of the Clarion Hotel Palm Island Indoor Waterpark

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Geoffrey from Odessa, NY
August 11, 2015
Family Traveling with Young Children
3.0
Large layout indoor waterpark
Indoor waterpark was a separate charge. Not explained at the front desk. Needs updating.
Family Traveling with Young Children
Janice from Syracuse, NY
August 11, 2015
Family Traveling with Young Children
7.0
The Location was excellent! I did like the watermark but feel it should be included with the price of the hotel.
Needs to be renovated and updated. Sheets were torn, chairs had stains, tiles in bathroom were missing, & had a weird smell!

Even tho the hotel wasn't the best, the staff was great! They had the best customer service considering. I will come back to stay because of that!!!

Family Traveling with Young Children
Verified Hotel Guest from Fort Wayne, IN
August 11, 2015
Family Traveling with Young Children
2.0
Front desk dressed very nice and presented themselves well.
Bedspread ripped, trash in the room when we arrived, cobwebs all over in the room, there was food underneath the bed and entertainment center, black mold in the bathroom, halls and entrances need a deep clean. Appears management doesn't care about quality
Group Traveler
Tanya from Utica, NY
August 7, 2015
Group Traveler
1.0
Location was good, near many stores.
My room had a nasty odor and the bathroom floor and carpet were wet.
Couple
Richard from Beavercreek, OH
August 5, 2015
Couple
8.0
spacious rooms!
This hotel is old!! Needs upgrades and renovations! No way this is a 3 star hotel on par with those mentioned the comparison ratings! Small bathrooms and old furniture and higher level cleaning required!!
Family Traveling with Young Children
Melchora from Jersey City, NJ
August 1, 2015
Family Traveling with Young Children
10.0
It's not a big deal but just to comment on the slow and weak internet.The cable TV does not have much choices.
Verified Hotel Guest from Rochester, NY
July 29, 2015
9.0
Clean, modern room, helpful staff, very attentive lifeguards. Good location, nice to have bigger fridge with a freezer, a microwave and coffee maker with decent coffee!
On line booking did not include the fee for the water park which was very disappointing.
Ronald from Horseheads, NY
July 20, 2015
4.0
Location to our destination
Noise from other rooms loud, chairs dirty and stained
Couple
Verified Hotel Guest from Binghamton, NY
July 14, 2015
Couple
9.0
Friendly and helpful staff. Very convenient to I 90. I left two iPads in the room by mistake. They were mailed back to me within 24 hours.
David from Cape Coral, FL
July 2, 2015
1.0
Bath rooms old and beat up. faucet broke wallpaper falling off walls hotel needs updating for price charged

Bath rooms old and beat up. faucet broke wallpaper falling off walls hotel needs updating for price charged.

Reviews of Clarion Hotel Palm Island Indoor Waterpark
(1 - 10 of 21 reviews)
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