Candlewood Suites Secaucus

Candlewood Suites Secaucus

Candlewood Suites Secaucus Image
2 Star
Hotel Guest Rating: 7.1/10
279 Secaucus Road
Secaucus, NJ 07094

Hotel Guest Rating for Candlewood Suites Secaucus in Secaucus

# 5 of 15 hotels in Secaucus
Based on 37 reviews from guests who stayed at the
Candlewood Suites Secaucus
Overall Quality Score
user rating 7.1.0
7.1
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 6.9.0
6.9
Location of Hotel
user rating 6.6.0
6.6
Hotel Dining
user rating 10.0.0
10.0
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Hotel Guest Reviews of the Candlewood Suites Secaucus

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Jean-Michel from Laval, Canada
June 30, 2015
Couple
8.0
Prtoximity to NYC Staff was very helpfull
Couple
Samantha from Raphine, VA
June 24, 2015
Couple
8.0
I love that the hotel had a free DVD library since my husband was sick we had to stay in and this made the evening not a total loss. I also loved the store that they had medicine, food and drinks in, total life saver! :)
Wish the hotel had a pool/spa or continental breakfast.
Couple
Keith from Lewes, DE
December 17, 2014
Couple
4.0
Room was spacious and if I needed amenities it provided in the kitchen.
Carpet was raggedy and exposed, they had a "DVD rental library" downstairs which is tacky, you had to go down and ask for towels and do an exchange instead of just calling for some. Front desk was sketchy.
Solo Traveler
Gil from Pasadena, TX
June 27, 2014
Solo Traveler
10.0
Very clean hotel. I needed a last minute hotel that wasn't too far from the train station. I was extremely impressed with the rooms and staff. Would definetly stay here again. Great for its proximity to train station which will get you to Penn Station.
No free breakfast
Family Traveling with Young Children
Verified Hotel Guest from East Windsor, CT
October 1, 2013
Family Traveling with Young Children
1.0
Nothing infact it was worst experience i had in my life.The front end staff called cops for no reason.I wish priceline can return my money back
Non sense front desk staff

Worst experience of my Life.I booked 1 room thru priceline and was not sure if 1 room that I booked was 1 bed or double bed. When asked at front desk they denied entry for 3rd adult. Though frustrated i accepted it as it is my mistake and walked away.I was not sure what front desk thought she called COPS to warn me(I was sleeping in my car) not to enter property. No where in the whole conversion i mentioned that i will return to the room and I warned that if i enter property she has the right to vacate everyone.Initially COPS went to the the room at midnight and informed my wife and mother that i should not enter.Both of them were scared to death as to what will happen to me.Whole night they didn't sleep as they were afraid what COPS will do. The front desk person gave 10 minutes time to vacate the property and i left in that time period and hence I am not sure calling COPS to warn me and scaring my wife and my mother was right thing she or the management has done. ...read more

Verified Hotel Guest from Longueuil, Canada
September 5, 2013
10.0

Anytime again! I would grant 4 stars to this hotel instead of 2. The hotel has exceeded my expectations.

Solo Traveler
Verified Hotel Guest from Lithonia, GA
August 24, 2013
Solo Traveler
5.0
The suite was up to date, clean and pleasant.
The person who checked me out was rude. I think her name was Veronica or Victoria. Everyone else was nice.

Clean, modern, up to date. When I turned on the shower there was some white film gathering up near the drain. It might've been because the room was new and the tub hasn't been used yet, not sure. The hotel is about 10 mins from Secaucus Junction which can take you anywhere you need to go in the city. They offer free shuttle service during the week. I took it to the mall about 5 mins away and they pick you. The driver was very knowledgeable and friendly. Very convenient! There's also free parking, a business center and a convenience store with snacks and things The room was very new and clean, I was on the 1st floor. It had a kitchenette, microwave, fridge, flat screen tv with movie channels. You can also rent DVD's from the front desk. The bed was sooooo comfortable. This is a great hotel, great location, great price. The only thing that messed up a pleasant stay was the person who checked me out, Veronica or Victoria with trashy blonde hair, she had a bitchy attitude. I would recommend and stay again. ...read more

Business Traveler
Verified Hotel Guest from Bayonne, NJ
April 9, 2013
Business Traveler
5.0
clean rooms
They only give you one bed, charge extra for two beds
Couple
Verified Hotel Guest from Newark, NJ
February 20, 2013
Couple
9.0
The kitchen area made my staf that much better.
everyhting was fine for me
Business Traveler
Patrick from Springfield, NJ
December 31, 2012
Business Traveler
1.0
O
My reservation was cancelled!

Horrible service. Just awful!!! I got there and they told me that my reservation was cancelled! In fact i even called them prior to arriving that I would be checking in later than the 3pm checkin time that they state, the front desk said , "no problem". In there lousy attempt to make up for there unprofessionalism, they also gave me a bogus confirmation # to another hotel room (Meadowland PLAZA hotel) when i got there, the Manager's credit card from Candlewood Suites was denied 3X. As a result the alleged room that they had confirmed for me did not exist. I was forced to pay for a new room out of pocket. I contacted the Manager in Candlewood Suites and he showed no remorse and said what happened was btw him and the other hotel as if i had nothing to do this situation. They are unprofessional, lying, scam artists. Please people do not book at this hotel if you have any plans use a different one in the area. There are several Red Roof Inn, Meadowlands Plaza...etc. I am still investigating whether or not I was charged for this room. If did not stay there and was charged, I will have no choice but to consult a lawyer for fraud. There is just no way that this kind of disservice should exist in a professional organization. I am a medical professional and if any of my patients had their appointments cancelled and then were told to go to another medical office for a prebook appointment that did not exist, the practice would crumble. Something needs to be done!!! ...read more

Reviews of Candlewood Suites Secaucus
(1 - 10 of 10 reviews)
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