Hotels in Juarez

Best Western Plus Plaza Juarez

Best Western Plus Plaza Juarez

Best Western Plus Plaza Juarez Image
3 and 1/2 Star
Hotel Guest Rating: 9.4/10
Ave. Lincoln No. 722 /Zona Pronaf
Ciudad Juarez 32315

Hotel Guest Rating for Best Western Plus Plaza Juarez in Juarez

# 5 of 32 hotels in Juarez
Based on 11 reviews from guests who stayed at the
Best Western Plus Plaza Juarez
Overall Quality Score
user rating 9.4.0
9.4
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.4.0
9.4
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the Best Western Plus Plaza Juarez

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Maria from Fort Worth, TX
April 2, 2014
Family Traveling with Young Children
7.0
The parking area and safety is what I liked best.
I requested a non-smoking room and received a smoking room, when I called the operator she said it was non-smoking but our door did not have a non smoking sign like the other rooms did. She did call back after we hung up to say that we could move.

The mat in the bathroom had mold.

Family Traveling with Young Children
Sonya from El Paso, TX
March 28, 2013
Family Traveling with Young Children
10.0
The hotel had amazing staff and the free breakfast was incredible.
The bed were not as soft as I would of liked

Our stay at the hotel was great. We loved the staff and there free breakfast . The food was amazing they made it feel as if it was a paid meal and not just cheap snack. We will stay here again

Family Traveling with Young Children
Gregory from Albuquerque, NM
August 9, 2012
Family Traveling with Young Children
10.0
Felix and Alex. Bellmen . Helpful and accomodating of needs
Could not meet with the hotel manager to say how Felix and Alex made my stay the best ever! They also did not prvide wash cloths to wash your body.

The hotel is an oasis in a town that has seen it's best years past. The staff was very courteous from the moment to pulled into the parking lot. Check in was easy although the young lady working the front desk could have been more helpful and energetic. If you arrive on the weekend, you are surely to run into Felix the Bellman. He is a resource that any english speaking person would want to have at their side when negotiating around the town. Good resturants, bars, dancing, you name it he knows it. And if you don't see Felix, look for Alex. A young college student who is dreaming of becoming a criminologist. His English is perfect as well as his service. My wife needed a bathing suit for the pool and he directed me to the local "Wal-Mart" where I could make a cheaper purchase. When I told him that I did not know where it was and in fact a bit wary of going out on my own, he responded with "No problem. Let me show you". Now that is service beyond what most 5 Star Hotels would even think of offering to their guests. Two high Five's go out to those gentlemen. The bar could have been better stocked with good beers and alcohol. There was no on -duty bartender and in fact the room service people actually would take your order at the small "pony" bar reminds me of the bar that I had in my dorm room back in the day. Improvements are highly reccomended in this area as well as allowing guests to have friends and family visit them poolside or in the bar area. Had problems getting to visit with my in-laws. Once again, Alex came to my rescue and helped me and my in-laws to have a good time. We spent over $200 in bar refreshments and food. ...read more

Family Traveling with Young Children
Vincent from Greenfield, CA
August 4, 2011
Family Traveling with Young Children
9.0
the staff and the free shuttle services
the location of bussiness and dinning

The staff makes guets confortably witht their promp service. Also, they can guide guests in any deligence or needs, always suggesting the mot secure way to go or do thing. Finallly, they are always happy to serve guests!

Business Traveler
Violeta from Plainfield, IL
September 14, 2010
Business Traveler
10.0
The traditional look, the staf members very helpful and honest.
None
Reviews of Best Western Plus Plaza Juarez
(1 - 5 of 5 reviews)
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