Best Western Innsuites Phoenix Hotel & Suites

Best Western Innsuites Phoenix Hotel & Suites

Best Western Innsuites Phoenix Hotel & Suites Image
2 and 1/2 Star
Hotel Guest Rating: 8.0/10
1615 East Northern Avenue
Phoenix, AZ 85020

Hotel Guest Rating for Best Western Innsuites Phoenix Hotel & Suites in Phoenix

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Based on 99 reviews from guests who stayed at the
Best Western Innsuites Phoenix Hotel & Suites
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the Best Western Innsuites Phoenix Hotel & Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Beaver Dam, WI
July 18, 2015
Solo Traveler
9.0
Nice and clean, relatively quiet and in good location for my need. Excellent value.
Senior Travelers
Twila from Tonto Basin, AZ
July 17, 2015
Senior Travelers
10.0

This guest did not leave comments about this hotel.

Couple
Michael from Fontana, CA
July 14, 2015
Couple
10.0
friendly staff, very helpful, clean, the best breakfast, great happy hour
no

highly recommend

Couple
James from Prescott, AZ
July 7, 2015
Couple
7.0
Room was very nice. Staff was courteous and attentive.
Breakfast was actually cold. The corner where the waffle maker was traffic jammed the flow thru the line. You may want separate those areas and allow guest to move thru quicker.
Group Traveler
Verified Hotel Guest from Klamath River, CA
July 6, 2015
Group Traveler
7.0
Staff at the front desk was very helpful and friendly.
They were in the middle of changing reservation systems and therefore there was some confusion about the check-in process.
Couple
Verified Hotel Guest from Sedona, AZ
June 20, 2015
Couple
10.0
Friendly, clean
Family Traveling with Teens
Christine from Fishers, IN
June 19, 2015
Family Traveling with Teens
10.0
Good breakfast and evening social hour. A very nice pool area.
Family Traveling with Young Children
Dorothy from Mccomb, MS
June 9, 2015
Family Traveling with Young Children
8.0
Full breakfast and bottled water in the room
It was kind of old but it was clean and comfy
Couple
Verified Hotel Guest from San Diego, CA
May 21, 2015
Couple
2.0
Girls at desk very nice,, waffles, beds, nice t v, cold ice, sort of quiet for being on two main roads
No wired internet, lame spa was cold, cockroaches, no grill when neededl, , broke my video game, lots of old trash under bed, no hbo, eggs and sausages disgusting,, left early
Senior Travelers
Verified Hotel Guest from Grand Junction, CO
May 14, 2015
Senior Travelers
9.0
Breakfast was great. Service was good and staff was pleasant and helpful.
Some of the walkways were dirty and the whole time we were there a big pile of pigeon poop was on the walkway. Our bathroom door would not shut because the latch was not lined up properly. I suspect this had been the case for some time.
Reviews of Best Western Innsuites Phoenix Hotel & Suites
(1 - 10 of 57 reviews)
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