Best Western Plus Hill Country Suites

Best Western Plus Hill Country Suites

Best Western Plus Hill Country Suites Image
2 and 1/2 Star
Hotel Guest Rating: 7.9/10
18555 Highway 281 North
San Antonio, TX 78258
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Hotel Guest Rating for Best Western Plus Hill Country Suites in San Antonio

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Based on 128 reviews from guests who stayed at the
Best Western Plus Hill Country Suites
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Best Western Plus Hill Country Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Miguel from Houston, TX
July 27, 2015
Family Traveling with Young Children
10.0
We had to leave
Verified Hotel Guest from Corpus Christi, TX
July 13, 2015
9.0
Staff was very friendly and helpful
Family Traveling with Young Children
Tametra from Houston, TX
June 23, 2015
Family Traveling with Young Children
9.0
nice location, near restaurants, Walmart and amusement park, friendly staff.
Faint smell of smoke coming through a/c unit, small breakfast area.
Family Traveling with Teens
David from Shepherd, TX
June 11, 2015
Family Traveling with Teens
7.0
It's a nice hotel , but you need to put a friendly face on your receptionist.
They did not made our beds and did not put a garbage bag in the bathroom trash can .
Couple
Diego from Mcalen, TX
June 2, 2015
Couple
10.0
Friendly staff, location and close to restaurants
Family Traveling with Young Children
Charlotte from Dallas, TX
May 27, 2015
Family Traveling with Young Children
8.0
Location is great. Family friendly & close to shopping. Six Flags 15 minutes away. Sea World 30 minutes away. Nice staff.
Bath wasn't cleaned during our stay cleaned it myself. Laundry room not functioning.
Family Traveling with Young Children
Verified Hotel Guest from Brownsville, TX
May 19, 2015
Family Traveling with Young Children
7.0
Friendly receptionist.
The shower head was leaking.
Family Traveling with Young Children
Verified Hotel Guest from Richardson, TX
May 14, 2015
Family Traveling with Young Children
3.0
Not much.
We were really disappointed! It looked like people were living there. Kids running around at 11 pm. Garbage piling up in the public spaces. It smelled like a fast food restaraunt because there is no central air. Carpet needs replacing throughout.
Group Traveler
Amanda from San Angelo, TX
May 5, 2015
Group Traveler
8.0
I am impressed with housekeeping. We stayed 5 nights & they were very thorough & friendly. Breakfast was superb! Pool & hot tub are great. Water temperature & water pressure were great. Bed was comfy & a/c worked great.
Walls are paper thin; not a great place to rest after surgery. Odd that there wasn't a fitted sheet on bed. Corners of elevator is filthy. Mgr wasn't apologetic about an incident 3 doors down that woke us, involving 3 people, drugs & 7 cops at 1am.
Family Traveling with Young Children
Amy from Chilliwack, Canada
May 1, 2015
Family Traveling with Young Children
10.0
The breakfast in the morning and happy hour in the evening were not expected, and they were great!! The room was huge and the building overall was beautiful!! Having laundry facilities available was a huge bonus!
Reviews of Best Western Plus Hill Country Suites
(1 - 10 of 54 reviews)
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