Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel Image
3 Star
Hotel Guest Rating: 7.9/10
642 Johnson Street
Victoria, BC V8W 1M6

Hotel Guest Rating for Best Western Plus Carlton Plaza Hotel in Victoria

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Based on 96 reviews from guests who stayed at the
Best Western Plus Carlton Plaza Hotel
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 5.5.0
5.5
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Hotel Guest Reviews of the Best Western Plus Carlton Plaza Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Saskatoon, Canada
August 26, 2015
Family Traveling with Young Children
5.0
Location
Noise from nightclub
Couple
Verified Hotel Guest from New Westminster, Canada
July 8, 2015
Couple
8.0
Friendly and efficient staff.
TV too small
Couple
Verified Hotel Guest from Vancouver, Canada
May 31, 2015
Couple
8.0
Great location, good rate, nice rooms, friendly/ helpful staff and affordable/convenient valet service.
Business centre location in lobby makes for a noisy place to do work.
Couple
Verified Hotel Guest from Blacksburg, VA
May 11, 2015
Couple
4.0
Older property. I would probably give it a 2.5 star rating. Not bad, just not great.
Group Traveler
Verified Hotel Guest from Seattle, WA
April 5, 2015
Group Traveler
7.0
Location was excellent and the staff was very friendly and professional.
Parking in this city can be difficult. The hotel has valet parking available, but it was cheaper to park in the city garage down the street.
Family Traveling with Young Children
Angela from Mukilteo, WA
March 17, 2015
Family Traveling with Young Children
10.0
Friendly, kind staff. Looked to meet our specific needs. Really cool.
NA
Couple
Teresa from New Westminster, Canada
March 13, 2015
Couple
4.0
friendly staff good sized room
terrible commotion starting at 330 in the am until 5 ish...hotel gave me a free nite for compensation.
Couple
Carol from Camas, WA
March 8, 2015
Couple
9.0
Excellent location, nice room not extremely large but well laid-out, reasonable parking fee, desk staff were extremely helpful.
Maid staff missed on a couple of things, including not straightening the sheet under the blanket of one bed.
Couple
Eric from Richmond, Canada
January 20, 2015
Couple
9.0
superb location , clean and the staff is courteous and friendly! We're going back again!!
Solo Traveler
Zoe from Burnaby, Canada
January 4, 2015
Solo Traveler
10.0
Helpful, friendly staff. Excellent location for shopping and sight seeing. Food in the 'Stone's Throw' restaurant was fantastic - the Cobb Salad and Seafood Linguine are highly recommended. Clean, comfortable rooms and nice shower and towels.
Some street noises were a bit intrusive, but that can't be helped by the hotel. The lobby area was freezing cold and I felt sorry for the front desk staff. It was also a bit drafty in the restaurant. Dress warmly at this time of year!
Reviews of Best Western Plus Carlton Plaza Hotel
(1 - 10 of 48 reviews)
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