Hotels in Victoria
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel
Hotel Guest Rating: 8.1/10
642 Johnson Street
Victoria, BC V8W 1M6
Welcome to the Best Western Plus Carlton Plaza Hotel
You get a lot for a little at the non-smoking Best Western Plus Carlton Plaza Hotel, including complimentary internet access, morning newspapers and even bicycles for exploring Victoria and Vancouver Island.
A local landmark dating from 1912, the seven-story Best Western Plus welcomes you with an elegant lobby graced by a grand piano. The 103 non-smoking rooms and suites have 37-inch flat-panel TVs with satellite programming and free high-speed internet connections and local calls. Also on the house are bottled water and morning newspapers. There's a fitness room packed with cardio equipment if you want to burn a few calories, or borrow one of the free bikes and explore the city. Warmed by a stone fireplace, the homey restaurant serves breakfast, lunch and dinner, and room service is always an option. Pets are welcome for a fee. Valet parking is available, also for a fee.
A block from the shops and eateries along Government Street, the Best Western Plus is in the heart of Vistoria's historic district. The Victoria Conference Centre is six blocks south, putting it within easy walking distance. Beacon Hill Park is one mile south and Butchart Gardens is 15 miles north. Victoria International Airport is 16 miles north.
A "very helpful and friendly" staff welcomes you to the Best Western Plus Carlton Plaza Hotel, where Priceline guests say you'll find "spacious" suites, "excellent" service and a "great" downtown location.
Best Western Plus Carlton Plaza Hotel Amenities
- 24-hour front desk
- Accessible facilities
- Air conditioning
- Alarm clock
- All public areas non-smoking
- Barber shop
- Business center
- Cable television
- Coffee/Tea maker
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Data port
- Exercise gym
- Fax service
- Free local calls
- Free newspaper
- High speed internet access
- High speed wireless
- Horseback riding
- Ice machine
- Interior corridors
- Internet access
- Ironing board
- Meeting rooms
- Non-smoking rooms (generic)
- Onsite laundry
- Photocopy center
- Premium movie channels
- Room service
- Safe deposit box
- Voice mail
- Wireless internet connection
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Hotel Guest Reviews of the Best Western Plus Carlton Plaza HotelOur hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
February 28, 2014
February 14, 2014
This guest did not leave comments about this hotel.
January 7, 2014
While we were fully prepared to accept a standard room for two, at check-in, we were offered a complimentary upgrade to a 'suite' with two double beds, a living area with fold-out couch and a full kitchen (dishes/utensils were a little on the sparse side). Although we didn't use it (after 6 pm on Saturdays, you can park on the street until 9 am on Monday morning), valet parking at $7/n seemed like a bargain. Front desk staff were friendly and efficient. We didn't have the chance to use the included wi-fi in our room but assume it to be good. ...
December 17, 2013
The staff was really friendly and willing to see if you could get the best room possible during your stay. The rooms were clean and tidy and room service was done well.
December 4, 2013
The desk staff were very unaware of their guests needs. They were inefficient when we checked in and inefficient when we checked out. We had no choice but to use valet parking, we paid for valet parking, and it took 40 min. to get our car even though it was not a busy time in the hotel. I was disappointed in the service, but the room was fine.
November 30, 2013
Great hotel, for the price./level.
November 23, 2013
Great central downtown location close to shopping restaurants fine dining or fast food. Not much view from the rooms since the hotel located around businesses. Street noise if you leave the windows open.
November 21, 2013
The rooms were nice and clean (but a bit small) and the staff were very friendly. This hotel is in an excellent location in the center of the city. Very convenient and great value!
November 5, 2013
We checked in late so the choice of rooms was limited. The room was clean and nicely appointed but nothing out of the ordinary. The bed was quite comfortable and the towels plush. Good central location with parking (for a fee). The staff was exceptionally friendly and helpful. A good option for a mid-range place to stay when in Victoria.
October 21, 2013
Lobby was well taken care of, clean and inviting. The employees were excited to be of help and there was a trainee helping me and she had a great attitude. The trainer was very helpful and patient showing her the system without compromising service. Parking was by Valet only and I only needed my vehicle twice and both times it was parked and ready.
(1 - 10 of 28 reviews)
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