Best Western Alpen Resort Hotel

Best Western Alpen Resort Hotel

Best Western Alpen Resort Hotel Image
4 Star
Hotel Guest Rating: 8.3/10
Spisstrasse 52
Zermatt 3920

Hotel Guest Rating for Best Western Alpen Resort Hotel in Zermatt

# 9 of 301 hotels in Zermatt
Based on 580 reviews from guests who stayed at the
Best Western Alpen Resort Hotel
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Best Western Alpen Resort Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Southlake, TX
June 3, 2013
Family Traveling with Young Children
7.0
Swimming pool opportunities.
Hotel room safe was non operational. The lights and outlets in the room are controlled by a master switch which requires the door car-key be inserted to make them operational. When the switch is engaged there is an awful unpleasant high pitched noise.

Location is not directly in central part of the town. A construction crane blocks view of the Matterhorn, though some rooms do have a view of the mountain. Food was good but too expensive in the hotel restaurant.

Couple
Robert from Gaffney, SC
June 27, 2012
Couple
10.0
Wonderful ambience. Great location; close to rail station and town; delicious breakfast buffet.

It is in a great location and easy to find. The staff was extremely friendly and helpful. The breakfast buffet was superb, with a wide assortment of choices, even champagne! We loved it and were very happy that we chose to stay here. Our room was directly facing the Matterhorn. We couldn't have asked for more.

Reviews of Best Western Alpen Resort Hotel
(1 - 2 of 2 reviews)
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