The Shepley Hotel

The Shepley Hotel

The Shepley Hotel Image
2 Star
Hotel Guest Rating: 4.2/10
1340 Collins Avenue
Miami Beach, FL 33139

Hotel Guest Rating for The Shepley Hotel in Miami

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Based on 9 reviews from guests who stayed at the
The Shepley Hotel
Overall Quality Score
user rating 4.2.0
4.2
Hotel Cleanliness
user rating 4.6.0
4.6
Hotel Staff
user rating 3.4.0
3.4
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 3.6.0
3.6
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Hotel Guest Reviews of the The Shepley Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Monik from Orlando, FL
December 2, 2011
Solo Traveler
5.0
Great location!
Bad staffing, horrible cleaning, horrible beds, does not match the pictures from the site!

At night the staffing seems to be very tired and unwilling to help you. They want to charge extra per person even though it says that four people are allowed to stay in the room. The security at night, you talk to him asking if he's watching over the cars no answer back, there's no garage for the guests who stay at the hotel. Our toilet was not working for the 2nd night we were there and nobody solved the issue nor did they attempt to make our stay better, having to get out of the room in our night gowns to go to the bathroom in the lobby! Horrible hotel in every aspect. Even the continental breakfast was not good! ...read more

Solo Traveler
Kathy from Palm Harbor, FL
November 3, 2011
Solo Traveler
8.0
Location was perfect for what we were looking to do.
Tub/shower was not clean and only.
Solo Traveler
Alisa from Knoxville, TN
March 29, 2011
Solo Traveler
2.0
Good location. Adequate accomodations.
No internet in the rooms which is a pain. No ice. And the cleaning staff doesn't sweep or vacuum the floors so there's always sand everywhere.

This hotel was adequate at the time, and the staff was fair. Then I got home and realized they'd charged my credit card twice as well as another miscellaneous charge. When I called to ask them to fix it, they said they had no record of charging me twice, and there was nothing they could do. Despite my explaining they have $ of my money that they are not entitled to, they said they couldn't fix it. When I asked them about the miscellaneous $7.00 charge, they said we ate things out of the minibar, which was a lie, in fact we were so forthright that upon check in, we informed the management that the previous occupants had drunk some of the drinks then put back the empty containers to deceive them. The manager said they would refund that, but still has yet to do so. On balance, it's really not worth the hassle of staying there. Choose another hotel. ...read more

Solo Traveler
Caitlin from Waltham, MA
March 11, 2011
Solo Traveler
9.0
So close to the beach and ocean drive.
Bathroom was small and needed updating.

The hotel staff was friendly. We were early and they took my cell to call me when it was ready. They called almost 2 hours earlier than check for our room. The room was great big open space and beds. Although it was Spring break time, (first night of it and I was not there on spring break), the walls were thin and we could hear the neighbors and the doors slamming shut between 2 and 4 am. ...read more

Family Traveling with Young Children
Veronica from Potomac, MD
January 19, 2011
Family Traveling with Young Children
4.0
Location.
Room.

Be aware, the hotel looks very cute on photos! You pay for the location, because the room is very small and smell bad. It was clean. Front desk is Ok. Breakfast is OK. They give you the beach chair if you ask, and it is OK. Nothing fancy, nothing excellent. Just the location.

Solo Traveler
Tony from Hialeah, FL
August 14, 2010
Solo Traveler
7.0
Location was the most likely thing about this hotel.
Efficiency of some of the staff, not all.

Very conveniently located near restaurants and bars, and beach. Room was a little outdated but was very comfortable after a crazy night out on south beach.

Solo Traveler
Raye from Oceanside,CA
March 22, 2010
Solo Traveler
1.0
It was close to where
I needed to be but the likes end there.
The hotel staff was rude and unhelpful.
Reviews of The Shepley Hotel
(1 - 7 of 7 reviews)
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