Barcelo Maya Palace Deluxe - All Inclusive

Barcelo Maya Palace Deluxe - All Inclusive

Barcelo Maya Palace Deluxe - All Inclusive Image
3 and 1/2 Star
Hotel Guest Rating: 8.7/10
Ctra. Federal Chetumal- Puerto Juarez Km. 266.3 (Q.Roo)
Cancun 77750
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Hotel Guest Rating for Barcelo Maya Palace Deluxe - All Inclusive in Riviera Maya

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Based on 55 reviews from guests who stayed at the
Barcelo Maya Palace Deluxe - All Inclusive
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Barcelo Maya Palace Deluxe - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Traveling as Couple(1) | Group Traveler(2)
Couple
John from Sartell, MN
February 23, 2015
Couple
7.0
Excellent location, beautiful beach. the staff in the buffets, bars and resteraunts were excellent.
The room. 3 significant problems. 1 potiential fire hazard regarding exposed wires after a unit fell off the wall. The front desk ignored repair requests until I pointed out it was a fire hazard. A sink leaked, and it took 3 days to get a working firdge.
Group Traveler
Pamela from Spring Hill, KS
July 29, 2014
Group Traveler
9.0
I wish there were some sort of "golf cart" like shuttle to quickly and easily get from one side of the resort to the other. After 7 days I had very painful blisters from walking end to end multiple times for different activities.
Group Traveler
Lisa from Portage, WY
June 6, 2010
Group Traveler
9.0
It's cleanliness and grounds were unbelievable
Paying for internet at hotels of this price/rating is tacky. Super 8 offers free wifi!

It was a beautiful setting for our daughter's wedding. There were a handful of employees that made everything run smoothly. The overall attentiveness or urgency in which we were served by bartenders or employees in the restaurants, or at the water sports was pretty slow and not the best English was spoken. I would improve on the speed/attentiveness to the guests.

Reviews of Barcelo Maya Palace Deluxe - All Inclusive
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