Willard Intercontinental

Willard Intercontinental in Washington Dc

Willard Intercontinental

Willard Intercontinental Image
5 Star
Hotel Guest Rating: 9.3/10
1401 Pennsylvania Avenue Nw
Washington, DC 20004
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Hotel Guest Rating for Willard Intercontinental in Washington Dc

# 2 of 162 hotels in Washington Dc
Based on 119 reviews from guests who stayed at the
Willard Intercontinental
Overall Quality Score
user rating 9.3.0
9.3
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.5.0
9.5
Location of Hotel
user rating 9.9.0
9.9
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the Willard Intercontinental

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Spartanburg, SC
July 17, 2014
Family Traveling with Teens
7.0
excellent location, historical site and well-maintained. Hotel upgraded us free of charge to a deluxe King because we stayed four nights.
We did not like that they CHARGE for both WiFi and a roll-away bed. I was not told by the front desk upon check-in that if you are a member of the loyalty program (which I am), you can have free WiFi, so we used up much of our monthly cellular data.

plenty of plush towels; nice bathroom. Mattress and pillows need replacing. Beautiful lobby, ballroom. Cafe Du Parc restaurant serves a good cocktail but average coffee. The Robins Nest bar was a nice place to watch soccer on a hot day.

Couple
Barbara from Royal Palm Beach, FL
July 11, 2014
Couple
10.0
The hotel was very charming and was in a great location, the staff was very pleasant and helpful as soon as we arrived.
Couple
Verified Hotel Guest from Fredericksburg, VA
July 7, 2014
Couple
9.0
This is an older hotel with a real sense of history and grace. The staff are extraordinarily courteous and attentive. Integration of modern elements with the traditional furnishings and rooms was perfect.
This might be a DC thing, but how are there no plastic bags for the ice buckets? For laundry? In the trash cans? And there was an excellent single-serve coffee maker, but no cream and sugar.

This was a delightful getaway for us. You can't beat the location, and the hotel staff were wonderful. The fitness center is excellent -- well-appointed, spacious and clean. The Willard dates back (not in its original building) virtually to the founding of the Republic. The on-site historic displays and information were fascinating. The ROund Robin Bar was a great place to unwind, and the Cafe du Parc had tremendous atmosphere. At the same time, I can understand why this was a 4 1/2 star hotel and not a 5-star. The luxury is tasteful, and the choice (a good one) to preserve more classic architectural elements, especially in the bathroom, somewhat limit the features one might find in a more modern space. The only area that might need some work is attention to detail. Several drinking glasses sat on a table for an entire day outside our room (we hadn't put them there); there was no liner for the ice bucket, despite buckets being kind of notorious breeding grounds for germs. Coffee in the room, but no cream and sugar. These are minor complaints that only kept the stay a shade short of perfect. ...read more

Family Traveling with Young Children
Steven from Lakeland, FL
July 6, 2014
Family Traveling with Young Children
8.0
Best location in DC. Great public spaces. Tired rooms. More 3 star than 5 star
Rooms are tired, but the location makes up for the quality of the rooms
Solo Traveler
Diana from Paoli, PA
July 6, 2014
Solo Traveler
9.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Hammond, LA
June 20, 2014
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Ridgeland, SC
June 17, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Lugarno, Australia
June 8, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Atlanta, GA
June 3, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Oklahoma City, OK
June 2, 2014
Family Traveling with Teens
10.0
great hotel. very centrally located. nice rooms, food and staff
Reviews of Willard Intercontinental
(1 - 10 of 86 reviews)
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