Westin Chicago River North

Westin Chicago River North in Chicago

Westin Chicago River North

Westin Chicago River North Image
4 Star
Hotel Guest Rating: 9.0/10
320 North Dearborn Street
Chicago, IL 60654
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Hotel Guest Rating for Westin Chicago River North in Chicago

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Based on 381 reviews from guests who stayed at the
Westin Chicago River North
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Westin Chicago River North

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Leavenworth, KS
September 5, 2014
6.0
Good views of Lake and pier.
Staff was unorganized at check-in. We were not allowed into our room until 3 hours after check-in time.
Family Traveling with Young Children
Verified Hotel Guest from Freeport, ME
September 4, 2014
Family Traveling with Young Children
10.0
Friendly, helpful staff

Large rooms for a downtown hotel

Couple
Kelly from Houston, TX
September 3, 2014
Couple
10.0
Location location location!!! Rooms were also very clean and updated. Nice shower.
The only negative thing I noted was that the bathroom kind of had that old, dungy, smokey smell that many older hotels do after using the shower and introducing humidity to the bathroom. Otherwise, I have zero complaints - everything was perfect!
Couple
Verified Hotel Guest from Chesterfield, MO
September 2, 2014
Couple
9.0
Location was great and staff was excellent.

Rooms are going to be updated soon, and you can see a couple of things that need some touchups, but still a great hotel and no issues.

Solo Traveler
Sharon from Asheville, NC
September 1, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Munster, IN
September 1, 2014
Family Traveling with Young Children
10.0
The staff was very friendly and the rooms were very nice sized
no

The location was great, had a slight view of the river.

Couple
Jungkeun from Anaheim, CA
August 29, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Emma May from Palm Springs, CA
August 29, 2014
Couple
5.0
The supervisor if house keeping addressed issues immediately and made sure that comforts were met.
Very expensive parking valet fees of 69 dollars per day.

It's food service is awesome

Couple
Verified Hotel Guest from Crown Point, IN
August 28, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Group Traveler
Hannah L from Leawood, KS
August 19, 2014
Group Traveler
10.0
The hotel was so nice and in a great location near restaurants and walking distance from just about everything we wanted to do!

Extremely nice hotel, friendly and helpful staff.

Reviews of Westin Chicago River North
(1 - 10 of 139 reviews)
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