The Westin Chicago River North

The Westin Chicago River North

The Westin Chicago River North Image
4 and 1/2 Star
Hotel Guest Rating: 8.9/10
320 North Dearborn Street
Chicago, IL 60654
take a virtual tour

Hotel Guest Rating for The Westin Chicago River North in Chicago

See Most Popular hotels in Chicago
Based on 508 reviews from guests who stayed at the
The Westin Chicago River North
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 7.9.0
7.9
Check Rates and Availability at the The Westin Chicago River North
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the The Westin Chicago River North

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Peotone, IL
July 14, 2016
9.0
beautiful marble bathroom.
shower curtain had a sour smell
Group Traveler
David from Chesterfield, MI
July 11, 2016
Group Traveler
7.0
the staff was friendly
Solo Traveler
Verified Hotel Guest from Springfield, IL
July 5, 2016
Solo Traveler
10.0
The hotel is conveniently located with very comfortable beds.
Catherine from Battle Creek, MI
July 1, 2016
10.0
Everything was exceptional.
No
Family Traveling with Teens
Kathleen from Indianapolis, IN
June 12, 2016
Family Traveling with Teens
8.0
The location was excellent. I also liked being next to the 'corncob' buildings as it reminded me of 'The Bob Newhart Show.' Very luxurious.
No bathroom fan! I found absence of a fan to be very unpleasant. There was no way to get rid of steam from the shower or of odors from the toilet. It made me think that this hotel must surely be for people whose ---- doesn't -----.
Business Traveler
Verified Hotel Guest from Arlington, VA
June 8, 2016
Business Traveler
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Chicago, IL
June 2, 2016
Couple
3.0
The hotel was clean and quiet. I loved the view of the river.
I was not told that we could not smoke in the room and was charged $---, more than the cost of the room. I was charged for food I didn't order. When I spoke to manager, she hung up on me twice. I was treated very, very rudely. I'm disgusted.
Senior Travelers
Eve Lynne from Waterville, OH
May 25, 2016
Senior Travelers
10.0
Service quality of room quietness staff politeness
No
Couple
Verified Hotel Guest from Cambridge, MA
May 25, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from South Bend, IN
May 18, 2016
Couple
9.0

This guest did not leave comments about this hotel.

Reviews of The Westin Chicago River North
(1 - 10 of 119 reviews)
Check Rates and Availability at the The Westin Chicago River North
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.