Westin Chicago Northwest

Westin Chicago Northwest

Westin Chicago Northwest Image
4 Star
Hotel Guest Rating: 8.2/10
400 Park Boulevard
Itasca, IL 60143
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Hotel Guest Rating for Westin Chicago Northwest in Itasca

# 1 of 6 hotels in Itasca
Based on 358 reviews from guests who stayed at the
Westin Chicago Northwest
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Westin Chicago Northwest

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Drew from Beloit, WI
February 1, 2016
Business Traveler
10.0
Easily the most comfortable hotel I have stayed. Comfortable room, excellent TV (flat screen....60" perhaps....maybe 55"), rainfall double sized shower, extremely comfortable bed. Staff was very helpful. Did not use the restaurant or any other amenities.
Missing shampoo in the bathroom. Just an oversight I am sure. Bar closed at midnight. Could have perhaps stayed open til 1:00 for a nightcap, but again not a big deal. Most anything I would criticize would be nit-picking.
Couple
Verified Hotel Guest from Chicago, IL
January 2, 2016
Couple
5.0
Nice looking atrium, tall ceilings on top floor, elevators were fancy, bed was soft. Due to the issues with the cold water, they apologetically gave us complimentary breakfast at the restaurant which was superb in service and taste.
Due to renovating, we were informed @ check-in there would be no water in the room from 12am to 5am. At 7am toilet sounded like firework as water returned. Water in shower was still COLD at 7:45am, phone to front desk didn't work. Coffee shop closed.
Couple
Edwin from Addison, IL
October 21, 2015
Couple
10.0
Big rooms!
Solo Traveler
Christopher from Saint Louis, MO
October 11, 2015
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Arlington Heights, IL
October 6, 2015
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Naperville, IL
October 6, 2015
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Huntley, IL
October 6, 2015
Family Traveling with Young Children
8.0
Nice hotel and pool!!!
Expensive brunch and no free wifi... Get with the times!
Couple
Lionel from Weatherford, TX
September 29, 2015
Couple
8.0
Very nice and clean rooms. Hotel had a resort type feel
The location wasn't great. That's about it
Business Traveler
Verified Hotel Guest from Washington, DC
September 27, 2015
Business Traveler
8.0
Location
Roomservice is Super Expensive

Nice rooms - could us more attention to detail - not a Typical Westin - carpets seem to be worn and stained - so much so - socks and slippers on at all times.

Solo Traveler
Gilberto from Mchenry, IL
September 2, 2015
Solo Traveler
9.0
The building and staff were exceptional!
I purchased the WiFi and it was barely fair signal strength on my Dell laptop with a Core i7 processor and totally useless on my iPhone 5s
Reviews of Westin Chicago Northwest
(1 - 10 of 85 reviews)
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