Waldorf London Hilton

Waldorf London Hilton in London

Waldorf London Hilton

Waldorf London Hilton Image
5 Star
Hotel Guest Rating: 7.7/10
London WC2B 4DD

Hotel Guest Rating for Waldorf London Hilton in London

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Based on 57 reviews from guests who stayed at the
Waldorf London Hilton
Overall Quality Score
user rating 7.7.0
Hotel Cleanliness
user rating 8.4.0
Hotel Staff
user rating 8.1.0
Location of Hotel
user rating 9.0.0
Hotel Dining
user rating 7.3.0
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Hotel Guest Reviews of the Waldorf London Hilton

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from New York, NY
December 14, 2014
Business Traveler
The location is great. The staff is great. The room was awful.
Business Traveler
Verified Hotel Guest from Leeds, United Kingdom
October 20, 2014
Business Traveler
Most comfortable bedroom
cocktail bar gloomy

Great location

Business Traveler
Elizabeth from Chevy Chase, MD
September 14, 2013
Business Traveler
Room comfort
Room size

Excellent hotel in perfect location. Also staff was wonderful and breakfast very nice.

Business Traveler
Joel from Vancouver, Canada
April 8, 2013
Business Traveler
The room was small but had everything I required.
The room I was allotted was in the attic and required you to take the elevator to the top floor and then walk up a flight of stairs. Very low ceilings in bathroom. At check-in, you were made to feel like a 2nd class citizen for booking on travel site.

The hotel was on the margins of the district in which I believed I was booking.

Business Traveler
Emerick from Sunnyvale, CA
March 18, 2013
Business Traveler
Location excellent. Staff generally professional. Very nice, but not a 5 star hotel. Rooms modern, but nothing special. Some rooms can be very small with very poor views.
In my opinion this is not a five star hotel. it is a very nice hotel, but standard for what you would expect for an upscale Hilton or other chain hotel. I have stayed at the JW Marriott Grosvenor House which is heads and shoulders a much better hotel.

First, the location is excellent. It is within easy walking distance of Trafalgar Square, Picadilly, and Leiceister Square. Buckingham Palace is walkable, but probably 20 - 25 minute walk. If you are into show, it is smack in the middle of the West End. Underground stops are a few blocks away, but no more than 10 minute walk, if that. However, buses stop right outside hotel.Hotel is undergoing renovation with most rooms done. Did not experience any noise from ongoing work. There is no turndown service or some of the other niceties that you might receive at other 5 star hotels, but the rooms are attractive and modern. The daily maid service was good, but not outstanding.I generally had good experiences with hotel staff. When I checked in I got a very small room, with no view, and required walking up steps to room. Had to go to desk twice because no answer at front desk, but last time duty manager took me to room to be sure I liked it before moving me. I had to pay an extra 30 pounds (for the entire 5 nights of my stay) which was very fair.Like many hotels in London, Internet access can be very expensive. $50+ pounds for 5 days if you are not a HHonors member (highest two levels). Also, allows only two devices to access at once. If this not rated as a five star hotel, I might review it differently as it is perfectly serviceable as a lower star hotel. I would have not reservation recommending the hotel if you are looking for a 3.5/4.0 star hotel. ...read more

Reviews of Waldorf London Hilton
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