Waldorf Astoria New York

Waldorf Astoria New York in New York City

Waldorf Astoria New York

Waldorf Astoria New York Image
4 and 1/2 Star
Hotel Guest Rating: 8.1/10
301 Park Avenue
New York, NY 10022

Hotel Guest Rating for Waldorf Astoria New York in New York City

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Based on 522 reviews from guests who stayed at the
Waldorf Astoria New York
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Waldorf Astoria New York

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Leon from Burleigh Heads, Australia
September 17, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Philip from Dedham, MA
September 16, 2014
Couple
8.0
Great location, very comfortable bed & pillows. Many, fast elevators.
Couple
Verified Hotel Guest from Baldwinsville, NY
September 15, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from M├╝nchen
September 14, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Natalie from Spring, TX
September 10, 2014
Couple
8.0
I really liked the location. Very close to a lot of shopping!
Couple
Robert from Port Jefferson Station, NY
September 9, 2014
Couple
3.0
Check in was flawless. Kelly was as friendly as they come. Absolutely outstanding
Room service atrocious. Staff entered our room without out permission while we were our valuables out NOT OK. Management was patronizing and couldn't care less about our concerns. Took 40 minutes later that night to get ice. Overall terrible experience.

The experience was poor at best. We lucked out and got an extremely friendly associate to check us in. Room service was awful- 30 minutes for pillows when wanting to go to sleep, 40 minutes just for ice. There was no remote when we first arrived- no big deal. Called to have one sent up. A half hour later, it still wasn't there. Called down to cancel order out of courtesy because we wanted to go out. Came back hours later to find a remote had been left on the bed. Called management to voice concern how I purposely called to cancel someone coming up because I didn't want anyone in my room while gone with my valuables all over. Manager was patronizing. Showed no sympathy. Basically a yeah yeah sorry what do you want me to do attitude. No worse feeling than paying hard earned money for nothing but disappointment. Abysmal service across the board. My wedding anniversary could have been spent anywhere. I feel nothing but resentment and regret. ...read more

Couple
Verified Hotel Guest from Mattituck, NY
September 9, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Bala from Folsom, CA
September 9, 2014
Couple
8.0
Location is the best
Not clean enough. Parking and internet are too costly
Couple
Verified Hotel Guest from Plymouth, NC
September 8, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Granbury, TX
September 8, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Reviews of Waldorf Astoria New York
(1 - 10 of 90 traveling as couple reviews)
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