Waldorf Astoria New York

Waldorf Astoria New York in New York City

Waldorf Astoria New York

Waldorf Astoria New York Image
4 and 1/2 Star
Hotel Guest Rating: 8.1/10
301 Park Avenue
New York, NY 10022

Hotel Guest Rating for Waldorf Astoria New York in New York City

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Based on 520 reviews from guests who stayed at the
Waldorf Astoria New York
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Waldorf Astoria New York

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Robert from Port Jefferson Station, NY
September 9, 2014
Couple
3.0
Check in was flawless. Kelly was as friendly as they come. Absolutely outstanding
Room service atrocious. Staff entered our room without out permission while we were our valuables out NOT OK. Management was patronizing and couldn't care less about our concerns. Took 40 minutes later that night to get ice. Overall terrible experience.

The experience was poor at best. We lucked out and got an extremely friendly associate to check us in. Room service was awful- 30 minutes for pillows when wanting to go to sleep, 40 minutes just for ice. There was no remote when we first arrived- no big deal. Called to have one sent up. A half hour later, it still wasn't there. Called down to cancel order out of courtesy because we wanted to go out. Came back hours later to find a remote had been left on the bed. Called management to voice concern how I purposely called to cancel someone coming up because I didn't want anyone in my room while gone with my valuables all over. Manager was patronizing. Showed no sympathy. Basically a yeah yeah sorry what do you want me to do attitude. No worse feeling than paying hard earned money for nothing but disappointment. Abysmal service across the board. My wedding anniversary could have been spent anywhere. I feel nothing but resentment and regret. ...read more

Couple
Verified Hotel Guest from Mattituck, NY
September 9, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Bala from Folsom, CA
September 9, 2014
Couple
8.0
Location is the best
Not clean enough. Parking and internet are too costly
Couple
Verified Hotel Guest from Plymouth, NC
September 8, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Granbury, TX
September 8, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Salem, OR
September 7, 2014
Family Traveling with Teens
10.0

This guest did not leave comments about this hotel.

Couple
Gerald from High Point, NC
September 7, 2014
Couple
10.0
The history that goes along with such a prestigious hotel.
Received a $185 boot and $115 parking ticket for parking beside hotel. $300 is a lot for a first offense.
Couple
Brenda from Fayetteville, NC
September 4, 2014
Couple
10.0
Character! Maids in uniform, stewards by the doors, feeling of safety and comfort
No

Nice amenities even though it was built in the 1900s

Business Traveler
Seamus from Ardsley, NY
September 3, 2014
Business Traveler
3.0
Location
Waited 2 1/2 for them to fix air con in my room only to be moved to a room where it worked.

Old and run down.

Couple
Avraham from Pittsburgh, PA
September 3, 2014
Couple
6.0
Location service the history and vintage look
The room had very bad Smell

Beautiful Hotel nice historic place but for the price I paid I was expecting to get a better room

Reviews of Waldorf Astoria New York
(11 - 20 of 200 reviews)
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