Waldorf Astoria New York

Waldorf Astoria New York in New York City

Waldorf Astoria New York

Waldorf Astoria New York Image
4 and 1/2 Star
Hotel Guest Rating: 8.1/10
301 Park Avenue
New York, NY 10022

Hotel Guest Rating for Waldorf Astoria New York in New York City

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Based on 603 reviews from guests who stayed at the
Waldorf Astoria New York
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Waldorf Astoria New York

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Block Island, RI
November 30, 2014
Couple
8.0
Large room excellent bed plush robes
It took FOREVER to check in. 30+ people in line and two clerks
Family Traveling with Young Children
Ana from Orlando, FL
November 27, 2014
Family Traveling with Young Children
8.0
Location, bell men, Steve with security, housekeepers, decor and ambiance, bed and pillows
Sink in our room backed up with water, water did not go down, no coffee maker in the room, coming out of bathroom the floor is not leveled someone can fall with the dip, I almost slipped, shower head is on opposite side of tub, no counter space in bath
Business Traveler
Philip from Greene, ME
November 24, 2014
Business Traveler
5.0
This is my second stay at the Waldorf. The location is perfect for my work trips to Manhattan. I also appreciated the fact that they still have a floor set aside for people that prefer a smoking room. The entire 17th floor allows smoking.
It's a very old classic hotel and could really use some some upgrades all around. Secondly it was advertised that I would receive a $50 per night credit to use towards incidental charges but when I asked at checkin the front desk refused to honor it.
Couple
Danielle from Danbury, CT
November 19, 2014
Couple
9.0
The staff was very friendly and accommodating. The restaurants and bars were wonderful. The public spaces were spectacular.
The hotel definitely needs renovating. Our phone did not work, the room's temperature was too hot, and the water pressure was weak.
Solo Traveler
Verified Hotel Guest from Chicago, IL
November 16, 2014
Solo Traveler
9.0

This guest did not leave comments about this hotel.

Couple
James from Riverhead, NY
November 11, 2014
Couple
1.0
not much
room size, staff's helpfulness, room amenities, price

the rooms are frayed, worn, and in dire need of updating and repair. Visit the lobby but stay someplace else.

Family Traveling with Young Children
Verified Hotel Guest from Shermans Dale, PA
November 10, 2014
Family Traveling with Young Children
7.0
Great location, comfortable beds and friendly bell services
Upon check in staff tried to give us one queen size bed for three people. Charged us an extra $50 for a room with two double beds.
Solo Traveler
Verified Hotel Guest from Long Beach, NY
November 10, 2014
Solo Traveler
5.0
Grand lobby, great location.
Standard rooms need to be refreshed. Not up to star standards.
Family Traveling with Young Children
Benoit from Gatineau, Canada
November 8, 2014
Family Traveling with Young Children
8.0
The location is incredible the general level of service as well. The hotel staff does what it takes to make your trip memorable. The historical background is also interesting.
The room was clearly outdated , the wi-fi was not working, the mini-bar door was loose. Details that would not be found in that level of hotel normally. The room does not go with the level of service or general standing of the hotel .
Couple
Jules from Beech Mountain, NC
November 6, 2014
Couple
8.0
Location, location ,location
As with other comment ; rooms need a make over. Carpet was really worn. Room was very clean and spacious.
Reviews of Waldorf Astoria New York
(11 - 20 of 200 reviews)
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