Hotels in New York City

W New York Hotel

W New York Hotel

W New York Hotel Image
4 Star
Hotel Guest Rating: 7.8/10
541 Lexington Avenue
New York, NY 10022
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Hotel Guest Rating for W New York Hotel in New York City

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Based on 608 reviews from guests who stayed at the
W New York Hotel
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the W New York Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Sultan from Cleveland, OH
April 16, 2014
Family Traveling with Young Children
1.0
Nothing
The location is far from a time square. The worst thing is the parking, they cost me---- per a day. The room is too small. The staff are not helpful.

The location is far from a time square. The worst thing is the parking, they cost me---per a day. The room is too small. The staff are not helpful.

Couple
Mark from Washington, DC
April 15, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Elizabeth from Philadelphia, PA
April 15, 2014
Couple
8.0
Beautiful decor!
Bathroom lighting was low and thus romantic... But terrible for makeup application!

Wonderful concierge services but room service breakfast is only until 9 am! Even on the weekend.

Couple
Matthew from Avon, OH
April 15, 2014
Couple
5.0
Location was great as was the woman who checked us in and got us a better view.
Room walls were thin. A lot if noise kept us up both from inside and outside hotel. TV/CABLE did not work well. Lobby contained iPad to print boarding pass, it did not connect to printer. I was told to use CPU where I had to pay $8 for internet and pap

For the money, I was pretty disappointed in what we got.

Couple
Ronald from Huntingdon Valley, PA
April 11, 2014
Couple
8.0
Location was excellent. Staff very professional.
Assigned room was small, dark and noisy (next to elevator.). Hotel staff were very accommodating and moved us to a much better room after one night.
Couple
Kelli from New Orleans, LA
April 9, 2014
Couple
9.0
The hotel was nice and clean. The staff was friendly and helpful. The front desk upgraded us for my birthday at check-in.
The doormen were very unattentive.
Group Traveler
Verified Hotel Guest from Tulsa, OK
April 9, 2014
Group Traveler
5.0
They have a great lobby and "living room" area. The staff was really friendly and helpful. I believe the rooms are supposed to be remodeled by the end of this year which will REALLY help this property.
The rooms were TINY (I even upgraded to a Superior King and it was itty bitty...not on par with other NYC hotels), they desperately need remodeling and the bathroom seemed dirty.

The staff was really friendly and the common spaces were nice. However, unless you are traveling by yourself, the rooms are too small, even for NYC standards. Couples will even struggle for space. Also, the rooms are dated and need remodeling.

Solo Traveler
Verified Hotel Guest from Lynn, MA
April 9, 2014
Solo Traveler
7.0
Great location. Clean, modern, convenient. The hotel had a great lounge.
The room was small and felt crowded with furniture.
Couple
Verified Hotel Guest from Collingswood, NJ
April 8, 2014
Couple
9.0
Room was quiet.
Room was very small.

Enjoyed the Bliss products.

Family Traveling with Teens
Verified Hotel Guest from Silver Spring, MD
April 8, 2014
Family Traveling with Teens
10.0
It was very clean and the staff was friendly and knowledgable. The room was modern and the Bliss products in the bathroom were a nice touch.
The room was pretty small and the hallways were quite dark.

The location for many NYC attractions was ideal. Walking distance to Grand Central, Central Park, 5th Avenue shopping, Times Square, the subway and a Citibike spot. The rooms were small but very clean and well-appointed and the bed was very comfortable. With the Priceline rate, it was a great deal.

Reviews of W New York Hotel
(1 - 10 of 200 reviews)
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