W New York Hotel

W New York Hotel in New York City

W New York Hotel

W New York Hotel Image
4 Star
Hotel Guest Rating: 7.8/10
541 Lexington Avenue
New York, NY 10022
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Hotel Guest Rating for W New York Hotel in New York City

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Based on 891 reviews from guests who stayed at the
W New York Hotel
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the W New York Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Michael from Washington, DC
December 18, 2014
Solo Traveler
10.0
It trendiness, the staff was very nice and helpful
Rooms a little too small
Couple
Verified Hotel Guest from New York, NY
December 18, 2014
Couple
1.0
Location
Room size, lack of bathtub, no natural light, extremely small room, broken doors, etc..

How did it qualify for 4 stars?

Group Traveler
Verified Hotel Guest from Baltimore, MD
December 18, 2014
Group Traveler
7.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Woodstock, NY
December 17, 2014
Family Traveling with Young Children
6.0
I hought all the hallways on our level were unvacummed. It seems worn out and very dark.
Group Traveler
Claudio from Zurich, Switzerland
December 17, 2014
Group Traveler
8.0
Very friendly staff. The Hotel was modern and the complementary shampoo and conditioner were fantastic.
The room temperature. If the A/C was turned of the room heated up to 85° F in December. The Internet was only free in the Lobby.
Family Traveling with Young Children
Verified Hotel Guest from Ogden, UT
December 16, 2014
Family Traveling with Young Children
10.0
Staff was really friendly, room was clean and a decent size for NYC.
Nothing.
Couple
Natalie from Oakland, CA
December 16, 2014
Couple
9.0
nice modern room and great public spaces
the room was tiny!!! The concierge were not helpful and said we should look it up ourselves on the internet!!!!
Business Traveler
James from Belle Vernon, PA
December 16, 2014
Business Traveler
8.0
I do not think that a charge for internet service is reasonable. The service in the lobby was inoperable for me.
Couple
Verified Hotel Guest from Dover, DE
December 13, 2014
Couple
5.0
The Staff was great, and everything was very clean
For what was charged the room was very small as well as the bathroom
Couple
Verified Hotel Guest from Bryson City, NC
December 11, 2014
Couple
4.0
The location is great - central to a majority of the city's attractions.
Dial back your expectations as compared to other W hotels. Concierage never returned our messages; rooms were tiny, even for NYC standards; sliding bathroom door was off hinge and broken upon entering room; Satellite TV did not work.
Reviews of W New York Hotel
(1 - 10 of 200 reviews)
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