W New York Downtown

W New York Downtown

W New York Downtown Image
4 and 1/2 Star
Hotel Guest Rating: 8.4/10
123 Washington Street
New York, NY 10006

Hotel Guest Rating for W New York Downtown in New York City

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Based on 247 reviews from guests who stayed at the
W New York Downtown
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the W New York Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Michael from Chicopee, MA
August 10, 2015
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Couple
David from Albany, NY
August 6, 2015
Couple
8.0
Location - proximity to Battery Park & a subway stop: Good climate control. Nice public spaces and decent bar/restaurant.
Relatively small room (only 1 chair - a workchair at the work shelf - no separate table). Inconsistent housekeeping (no wash cloths left one day; no shampoo/conditioner another day). Have to take 2 separate elevators to access street/exit.
Family Traveling with Young Children
Verified Hotel Guest from Pensacola, FL
August 3, 2015
Family Traveling with Young Children
9.0
No double bed when we checked in
Verified Hotel Guest from Ponchatoula, LA
July 27, 2015
nothing;
Couple
Verified Hotel Guest from Toronto, Canada
July 16, 2015
Couple
9.0
Cool lobby, awesome beds, nice room.
bar scene on the weekends
Group Traveler
Carol from Pearland, TX
July 15, 2015
Group Traveler
5.0
Location to eventful places
The carpets could have been cleaner

Room service was very good

Couple
Dianne from Lawrenceville, NJ
July 7, 2015
Couple
10.0
The location was great, staff very friendly and room though small was very clean and updated.
N/A
Family Traveling with Young Children
Marc from Cold Spring, NY
July 5, 2015
Family Traveling with Young Children
5.0
The view from our room. We were on the 22nd floor directly facing an entire unobstructed view of the new World Trade Center tower with a distant view of the top of the Empire State Building in the background.
Despite having the WiFi access clearly advertised as free (freebies) in the hotel description, we were challenged by the front desk to the contrary. The receptionist ultimately relented but not without leaving us with feeling that they did us a favor...

Not sure when exactly but the WiFi service was turned off on the morning of check-out, annoying when you are counting on it to plan your day using IPad. At around 8am, knock on the door by what appeared to be the room cleaning service forewoman. She quietly apologized by saying that "she had us checking-out at 10am" on her list. Although we were planning on leaving earlier anyway, the "pressure" to do so was not welcomed. Let me be clear, we are not demanding people and are very greatful for things and services offered to us in life, this review is only an attempt to re-categorized this hotel as a 3 1/2 stars so prospective customers paying $---/night and expecting 4 1/2 stars are not misled. ...read more

Karen from Grant, AL
July 1, 2015
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Warren, VT
June 24, 2015
Couple
8.0
coolest lobby ever, and the room was bright and modern
When you walk in there is no clue that the lobbyis on the 5th floor- We got there the moment the doorman was out and went back outside looking for the right entry. Turns out you have to go up the elevators to the lobby...
Reviews of W New York Downtown
(1 - 10 of 82 reviews)
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