W Hotel Chicago City Center

W Hotel Chicago City Center in Chicago

W Hotel Chicago City Center

W Hotel Chicago City Center Image
4 Star
Hotel Guest Rating: 7.8/10
172 W Adams
Chicago, IL 60603
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Hotel Guest Rating for W Hotel Chicago City Center in Chicago

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Based on 539 reviews from guests who stayed at the
W Hotel Chicago City Center
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the W Hotel Chicago City Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Matt from Pingree Grove, IL
January 17, 2015
Couple
10.0
Great staff. Good location, and the hotel lobby/second floor have neat old architecture and details. The building has a lot of history. Nice hotel.
Solo Traveler
Tina from South San Francisco, CA
January 8, 2015
Solo Traveler
7.0
Bed was comfy, bathrooms clean with nice toiletries.
You have to pay for Wi-Fi, no coffee maker in the room, El train is very loud.
Family Traveling with Teens
Rosemary from Saint Louis, MO
January 3, 2015
Family Traveling with Teens
8.0
The hotel had a fun vibe with all of the neon. Very modern.
The bathroom sinks are aesthetically pleasing but if you wash your face you'll have water all over because they are too small.
Family Traveling with Young Children
Verified Hotel Guest from Alexandria, VA
January 1, 2015
Family Traveling with Young Children
9.0
No one stands at the front desk. They come out from behind a curtain when you walk up to the desk. Weird.
Couple
Mark from Grand Haven, MI
December 29, 2014
Couple
10.0
Classy place! Very helpful staff, especially the guys outside who watched our car while we checked in and out,
Solo Traveler
Robert from Fargo, ND
December 24, 2014
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Charleston, WV
December 22, 2014
10.0
Super friendly staff!! Great room which was comfortable and clean!
Our room was so hot even with thermostat turned down to 65 degrees. We opened the windows and turned off the heat. After that, it was great. Also, did not like that they didn't have free wifi in guest rooms. But overall, a great place to stay!

Close to union station!

Couple
Donald from Huntley, IL
December 17, 2014
Couple
10.0
The location was amazing, the lobby was beautiful. Staff was extremely helpful and friendly.
Room was very small
Couple
Thomas from Naperville, IL
December 16, 2014
Couple
9.0
good size room, nice people at front desk, good bar
Couple
Verified Hotel Guest from Arlington, VA
December 15, 2014
Couple
4.0
For the size, the room was reasonably well-designed.
Room was too small for a 4-star hotel. 11' x 12.5' (137.5 square feet). This was really half of an ordinary room that you would find in a 2-star hotel. There's no way this should be considered a 4-star hotel. No coffee or tea in room.
Reviews of W Hotel Chicago City Center
(1 - 10 of 200 reviews)
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