W Hotel Chicago City Center

W Hotel Chicago City Center in Chicago

W Hotel Chicago City Center

W Hotel Chicago City Center Image
4 Star
Hotel Guest Rating: 7.8/10
172 W Adams
Chicago, IL 60603
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Hotel Guest Rating for W Hotel Chicago City Center in Chicago

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Based on 530 reviews from guests who stayed at the
W Hotel Chicago City Center
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the W Hotel Chicago City Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Thomas from Naperville, IL
December 16, 2014
Couple
9.0
good size room, nice people at front desk, good bar
Couple
Verified Hotel Guest from Arlington, VA
December 15, 2014
Couple
4.0
For the size, the room was reasonably well-designed.
Room was too small for a 4-star hotel. 11' x 12.5' (137.5 square feet). This was really half of an ordinary room that you would find in a 2-star hotel. There's no way this should be considered a 4-star hotel. No coffee or tea in room.
Business Traveler
Verified Hotel Guest from Kildeer, IL
December 15, 2014
Business Traveler
5.0
Room was nice. TV very good.
Hotel's location is listed as Millennium Park but it's pretty far from the park compared to other locations like the Palmer House and Hyatt.Washroom sink and counter is tiny.
Couple
Verified Hotel Guest from Morton, IL
December 11, 2014
Couple
9.0
Staff was friendly and accommodating. The hotel was very clean and updated.
the room and bathroom were a bit on the small side. But then again, we didn't come to Chicago to spend time in the room.
Couple
Kenneth from Toronto, Canada
December 11, 2014
Couple
9.0
Room cleanliness and size

Enjoyed my stay very much. Friendly staff and good room.

Couple
Harriet from Saint Louis, MO
December 11, 2014
Couple
9.0
Loved the contemporary decor and the hot chocolate upon check-in

Great service!

Couple
William from Elk River, MN
December 10, 2014
Couple
7.0
location and cleanliness
room way too crampt especially the bathroom and no parking voutures for nearby parking ramps,
Couple
Verified Hotel Guest from Indianapolis, IN
December 10, 2014
Couple
10.0
The room and was incredible and the staff was very friendly and helpful
Couple
Verified Hotel Guest from Ada, MI
December 8, 2014
Couple
10.0
Most everything
Did not like the registration desk being understaffed.
Solo Traveler
Verified Hotel Guest from Chicago, IL
December 5, 2014
Solo Traveler
10.0
Customer service was excellent, everyone was friendly and attentive. I will certainly return..
Phone found in bed.
Reviews of W Hotel Chicago City Center
(1 - 10 of 201 reviews)
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