W Austin

W Austin

W Austin Image
4 Star
Hotel Guest Rating: 9.1/10
200 Lavaca Street
Austin, TX 78701
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Hotel Guest Rating for W Austin in Austin

# 2 of 191 hotels in Austin
Based on 331 reviews from guests who stayed at the
W Austin
Overall Quality Score
user rating 9.1.0
9.1
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the W Austin

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Valerie from Garland, TX
June 19, 2015
Group Traveler
10.0
Remarkable quality customer service
No compliants
Group Traveler
Verified Hotel Guest from Fresno, CA
May 28, 2015
Group Traveler
9.0
The decor and quick service
Didn't appreciate the "stiff" attitude from the front desk staffs.

Loved everything else about it, minus the front desk staffs.

Couple
Debra from Katy, TX
May 28, 2015
Couple
10.0
Room is very comfy! Nice amenities
Entrance extremely noisy!
Couple
Verified Hotel Guest from Bloomington, IN
May 23, 2015
Couple
7.0
staff was very nice and helpful. Loved the bath products.
Shower/tub to hard to get in and out of, very slippery.
Business Traveler
Deana from Fort Worth, TX
May 22, 2015
Business Traveler
4.0
I liked the view. I liked the toiletries. I called ahead and asked about internet and was told it would cost about $15 dollars. When I arrived I learned that their was a option for complimentary internet as well. ( :
Usually stay at the Hampton Inn on Lavaca & prefer their larger room size, free breakfast, & less expensive overnight parking (W=$35) When traveling with others request for the bathroom curtains to be added. Pricing for items in the room seems tacky.
Couple
Verified Hotel Guest from Austin, TX
May 21, 2015
Couple
7.0
Great location, nice hotel
Room was very small. The shower had no privacy and was very difficult to get in and out of as it was a very deep soaking tub...but also very small.
Couple
Verified Hotel Guest from Medford, OR
May 13, 2015
Couple
5.0
location
overpriced
Business Traveler
Catherine from Garland, TX
April 17, 2015
Business Traveler
10.0
Wonderful classy hotel. Very good location downtown. You can walk to nearby cafes and restaurants with outdoor seating. Hotel staff instantly available for help.
Parking charge is very high. There were so many different people helping, bell boy, valet, etc that you end up having to tip a lot of different people. You will add another $50 a day to the price of this hotel for parking and tipping.
Couple
Verified Hotel Guest from Saint Paul, MN
April 6, 2015
Couple
10.0
Great location.
Only Valet parking available, and somewhat expensive.
Couple
Michael from Sugar Land, TX
March 11, 2015
Couple
9.0
The staff was very friendly, from the front desk to the room service staff.
The music in the bar was so load at night you could not hear ourself think.
Reviews of W Austin
(1 - 10 of 115 reviews)
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