Valley Inn

Valley Inn

Valley Inn Image
1 Star
Hotel Guest Rating: 4.7/10
10621 Sepulveda Boulevard
Mission Hills, CA 91345

Hotel Guest Rating for Valley Inn in Mission Hills

# 1 of 1 hotels in Mission Hills
Based on 121 reviews from guests who stayed at the
Valley Inn
Overall Quality Score
user rating 4.7.0
4.7
Hotel Cleanliness
user rating 4.6.0
4.6
Hotel Staff
user rating 5.4.0
5.4
Location of Hotel
user rating 5.7.0
5.7
Hotel Dining
user rating 5.4.0
5.4
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Hotel Guest Reviews of the Valley Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Canoga Park, CA
March 11, 2015
Couple
8.0
THE HOTEL HAS A GRAND LOBBY WHICH GIVES GUESTS A SENSE OF A HIGHER STAR RATING THAN THE PLACE HAS. THE ROOMS ARE ALL FAIRLY LARGE AND COMFORTABLE. THE BALCONY IS ONE OF THE LARGEST OF ANY HOTELS, AT ANY STAR RATING OR PRICE. STAFF AR E VERY FRIENDLY.
NO COMPLAINTS
Couple
Verified Hotel Guest from San Fernando, CA
March 10, 2015
Couple
1.0
It's the worst hotel I every seen.
Customer service was very poor
Business Traveler
Amber from Hanford, CA
March 4, 2015
Business Traveler
2.0
The area
Everything ...filthy place stinks and I was afraid to sleep on the bed...
Couple
Troy from Simi Valley, CA
February 25, 2015
Couple
6.0
The pool view and location
Issues with the doors. Wouldnt open some of the time
Solo Traveler
Verified Hotel Guest from Dublin, CA
February 17, 2015
Solo Traveler
6.0
Available and the price was right.
Room wasn't very nice. Carpet was nasty. Toilet didn't flush enough to get solids down. Fridge didn't work.

I just needed a place to stay last minute. It works for a place to crash, but not much else. The rooms need updating. It could be a nice place...

Family Traveling with Young Children
Verified Hotel Guest from Los Angeles, CA
January 15, 2015
Family Traveling with Young Children
9.0
The spacious unit, nothing was broken, missing, no hidden insects ..
one front desk staff member on the day of our check out!
Couple
Hannah from Simi Valley, CA
January 3, 2015
Couple
1.0
They stole our money, gave our room to other people, and forced us to find other accommodations in the middle of the night on NYE. WORST hotel experience I have ever had. Received terrible customer service from the manager himself!

We booked a room the night of NYE and were never notified we had to check in by a certain time. We paid for the room in advance and they still gave the room to other people and forced us to find other accommodations. Now they refuse to refund our purchase. Most dissatisfying customer service experience we have ever had!

Business Traveler
Verified Hotel Guest from Perris, CA
December 27, 2014
Business Traveler
8.0
Continental breakfast
That there are no ashtrays in the smoking rooms
Solo Traveler
Verified Hotel Guest from Las Vegas, NV
December 16, 2014
Solo Traveler
3.0
Close to 118 freeway. Close to best sandwich shop in the Valley (Matt and Tony's) staff was very nice
Dated, run down. Worn. TV in room was at least 25 years old. Desbris everywhere. Piles of clothing in the parking lot. Just unsavory
Couple
Verified Hotel Guest from Pittsburg, CA
December 1, 2014
Couple
6.0
Nothing really. I like the fact that they were renovating or it seems like it...
It's a 1star hotel but I didn't expect it to be that bad. The drapes were missing hooks and there was only one hand towel and when I tried to ask for 2nd one to the housekeeper she couldn't understand me and told me to go to the receptionist downstairs!!!

NO elevator to go to 2nd floor and when u have luggages it's hard to use the stairs!!

Reviews of Valley Inn
(1 - 10 of 92 reviews)
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