Hotels in Riviera Maya

Valentin Imperial Maya-All Inclusive-Adults Only

Valentin Imperial Maya-All Inclusive-Adults Only

Valentin Imperial Maya-All Inclusive-Adults Only Image
4 Star
Hotel Guest Rating: 9.2/10
Carretera Federal 307 Chetumal Puerto Juarez Km 311 500
Playa Del Carmen Solidaridad 77710

Hotel Guest Rating for Valentin Imperial Maya-All Inclusive-Adults Only in Riviera Maya

Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.5.0
9.5
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Valentin Imperial Maya-All Inclusive-Adults Only

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Traveling as Couple(4)
Couple
Verified Hotel Guest from Durham, NC
February 1, 2013
Couple
9.0
The lush plants and birds surrounding the resort were gorgeous! The staff was friendly. The food was top notch and the best we have ever had at an all inclusive resort. All restaurants had a 5-star level of food & service!!!
It was frustrating to not have a beach or pool chair available. I wish the hotel had warned us so we would have been prepared. Guests claim their beach chair between 6am - 7am at the beach and pool and there are not enough beach chairs and pool chairs f

Shout out to bell boys: Ricardo and Carlos. They are both very friendly and excellent customer service! The resort is kept very maintained and clean with all the lush greenery and walkways. The staff is friendly and courteous and always ready to help their guests in any way possible. Our favorite restaurants were Il Olivio and Ginger. The food and service at both these places was 5-star!! We stayed in Bldg #13 which was close to the ocean but a long walk to restaurants! We upgraded to the Emerald Suite and it was very serence. We loved the in room Jacuzzi!!! verall a great stay! The Mayan Riviera is a great spot for a relaxing vacation! We took a Tour to Tulum and it was amazing to learn about the Mayans! ...read more

Couple
Maria from Norman, OK
December 29, 2011
Couple
10.0
Location, service, entertainment, food
None

Great hotel for adults, awesome service, friendly staff. Beautiful gardens well maintained, large swimming pool and huge beach!! :) Loved it!

Couple
Mark from Amherst,NY
February 25, 2010
Couple
9.0
Beautiful inside and out with very friendly staff.
The food was average. Did not meet expectations set by the rest of the resort.

Overall, a great experience. We stayed in the regular suite and it was still beautiful. The bed was one of the most comfortable my wife and I have ever slept in. The grounds were beautiful and full of wonderful vegetation giving it a secluded and romantic feel. The pool was gorgeous, but was not heated and also lacked a hot whirlpool. When we stayed it was a bit cool, so we didn't even use the pool. Other than the breakfast buffet, which was amazing, the food was very average. I expected more considering how wonderful everything else at the hotel was. The shows were a bit cheesy but kept you entertained at night. The resort was beautiful, and we didn't need to leave as much as we originally thought. I would recommend this hotel as a romantic getaway for couples away from kids. The hotel is quiet, but fun. The beach is a bit of a walk, but well worth it.
...read more

Couple
Steve from New Fairfiel,CT
September 22, 2009
Couple
10.0
Everything from beginning to end was top notch beyond our expectations.
Lack of ventilation in passenger elevators and poor design of whirlpool in main pool.
Reviews of Valentin Imperial Maya-All Inclusive-Adults Only
(1 - 4 of 4 reviews)
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