Universal's Hard Rock Hotel

Universal's Hard Rock Hotel in Orlando

Universal's Hard Rock Hotel

Universal's Hard Rock Hotel Image
4 Star
Hotel Guest Rating: 8.4/10
5800 Universal Boulevard
Orlando, FL 32819
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Hotel Guest Rating for Universal's Hard Rock Hotel in Orlando

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Based on 48 reviews from guests who stayed at the
Universal's Hard Rock Hotel
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the Universal's Hard Rock Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Traveling as Couple(5) | Family with Young Children(11) | Family with Teens(9) | Group Traveler(1)
Family Traveling with Young Children
Verified Hotel Guest from New York, NY
February 26, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Greenwich, CT
February 19, 2014
Family Traveling with Young Children
9.0
Location, pool, staff & we were able to access our room in the morning.
I felt the guest rooms were very dated and needed an update.

Great location, loved express pass with stay, water taxis to the park, memorabilia throughout the hotel and would stay there again when we return to universal with the family.

Family Traveling with Young Children
Matthew from Houma, LA
January 4, 2014
Family Traveling with Young Children
10.0
It was on site at universal city walk and we never had to leave the hotel to eat or for entertainment.
No
Family Traveling with Young Children
Michael from Spring, TX
December 9, 2013
Family Traveling with Young Children
6.0
location to universal studios
rooms too small outrageus charges for a refrigerator per day and a charge for internet use
Family Traveling with Young Children
Verified Hotel Guest from Pompano Beach, FL
October 24, 2013
Family Traveling with Young Children
9.0
The convenient location to universal studios
Wifi should be included in the price of the room

Staff was great,, rooms were nice and the location was great

Family Traveling with Young Children
Theresa from Lutz, FL
October 15, 2013
Family Traveling with Young Children
10.0
They went out of their way to make my 9yr old birthday boy very special. For that we will be back for sure!!

AMAZING!!!!!!! Worth the money!

Family Traveling with Young Children
Kevin from Rosemary Beach, FL
July 20, 2013
Family Traveling with Young Children
8.0
Location & pool
food selections were average

Excellent room on the club level. Wish the food selections at club level were better.

Family Traveling with Young Children
Bryan from Mobile, AL
July 13, 2013
Family Traveling with Young Children
10.0
The convenience to Universal and the pool and kids activities
N/A
Family Traveling with Young Children
Jackie from Brookfield, WI
June 16, 2013
Family Traveling with Young Children
9.0
Pool,location & atmosphere
Rooms on the small side,restaurant service slow for the amount of patrons

This is an excellent choice for familes,poolside activites & depth of pool great forr kids.Loved the short water taxi ride to Universal and the express passes were awesome,made a big diffference in lines

Family Traveling with Young Children
Morag from Thornton, United Kingdom
April 11, 2013
Family Traveling with Young Children
10.0
The hotel is all round excellent. The Location, rooms, and the fast passes for Universal Studios/Islands of Adventure is a great benefit. All in all a fantastic place to stay.
No.

This hotel is classy, the pool area very relaxing and kid friendly. The major draw is the Fast Passes you get for Universal's 2 parks, this is a fantastic benefit at no extra cost. Rooms are lovely and staff extremely helpful. A fantastic hotel!

Reviews of Universal's Hard Rock Hotel
(1 - 10 of 11 family with young children reviews)
See all 26 reviews by date
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