Hotels in San Antonio

The Westin Riverwalk San Antonio

The Westin Riverwalk San Antonio

The Westin Riverwalk San Antonio Image
4 Star
Hotel Guest Rating: 8.8/10
420 West Market Street
San Antonio, TX 78205
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Hotel Guest Rating for The Westin Riverwalk San Antonio in San Antonio

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Based on 194 reviews from guests who stayed at the
The Westin Riverwalk San Antonio
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the The Westin Riverwalk San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Vance from Columbus, TX
May 6, 2013
Couple
10.0
I've stayed in seven of the hotels on the Riverwalk in San Antonio, and the Westin is by far the best!!! Great value for a four star hotel through priceline. Best pool area on the riverwalk!

I've stayed in seven of the four star hotels on the riverwalk in San Antonio and this is the best hotel by far!!! Great heavenly bed, great room, best pool area on the riverwalk!

Solo Traveler
Veronica from Saginaw, MI
May 2, 2013
Solo Traveler
3.0
Great rooms and location
No FREE wifi, staff not as professional as I would have thought they would be

Overall would have been a great stay. I believe due to a very young staff it didn't quite make the cut. I don't know why, but when I returned to my room I was locked out. When told someone would be up to open door took 5-10 minutes. After opening door was told new keys would be sent up to my room, they never came I had to go down and get the keys. Lastly, at check-out an incorrect entry on bill for dining room that I never used. I believe it was probably the people the almost gave my room to while I was out. The people probably thought their room number was the same as mine. Never the less no one attempted to accomodate me for any of these errors. ...read more

Couple
Veronica from Channelview, TX
May 2, 2013
Couple
10.0
The hotel was located right in the heart of San Antonio with easy access to the Riverwalk and the Plaza and the Alamo. It was beautiful, the hotel staff was friendly, the rooms were extremely clean and the beds were so comfortable.
We enjoyed everything. The only thing that happened was that the hot shower turned very cold pretty quickly

Hotel was conveniently located, clean, friendly. You do have to pay for parking and it is not readily accessible if you need your vehicle but that was just a small drawback. Everything else far outweighed that one tiny negative!

Couple
Monica from Round Rock, TX
May 1, 2013
Couple
10.0
Great location & staff
No free wifi

ggreat location & friendly helpful staff

Couple
Verified Hotel Guest from Portland, OR
May 1, 2013
Couple
10.0
super friendly and responsive staff

there's a public parking building across the street if you want to avoid the congestion of valet

Family Traveling with Young Children
Nancy from Midland, TX
May 1, 2013
Family Traveling with Young Children
10.0
A flawless experience, from valet to checkout. Everyone was helpful and friendly. Love the location. Staff gave my two kids explorer bags at check in, so so cute!
Solo Traveler
Javier from Houston, TX
May 1, 2013
Solo Traveler
8.0
I did not have the staff perform housekeeping. The front desk staff was great.
Group Traveler
Diana from Portland, TX
April 30, 2013
Group Traveler
10.0
Location
We love everything about the hotel

Park across the street $15 a day Valet at the hotel $35

Couple
Robert from Garland, TX
April 30, 2013
Couple
9.0
The girl I checked in with was fantastic. She made sure I was aware of all our surrounding, the hotel amenities, and of course didn't shy away from directing us to the GAY BARS! That topic freaks some people out lol.
The hotel is nice. BUT, be quick getting on and off the elevators because they will close on you fast. Also, you can tell its an older hotel. The bathrooms and decorations make the hotel feel aged.
Couple
Brooke from Fort Worth, TX
April 29, 2013
Couple
9.0
Common areas are gorgeous. Beautiful live music in the lobby during early evening was very classy and relaxing.

The Westin meets all the expectations of a four star hotel. Location was great: I wasn't sure what to expect since we normally stay at La Mansion, which is more "in the mix." But there is still river walk access and very close to many attractions. We were within walking distance of the market, unlike other hotels we have stayed at in the past.

Reviews of The Westin Riverwalk San Antonio
(1 - 10 of 142 reviews)
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