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Comfort Suites Phoenix

Comfort Suites Phoenix

Comfort Suites Phoenix Image
2 Star
Hotel Guest Rating: 7.1/10
10210 N 26Th Dr
Phoenix, AZ 85021
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Hotel Guest Rating for Comfort Suites Phoenix in Phoenix

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Based on 7 reviews from guests who stayed at the
Comfort Suites Phoenix
Overall Quality Score
user rating 7.1.0
7.1
Hotel Cleanliness
user rating 7.6.0
7.6
Hotel Staff
user rating 7.3.0
7.3
Location of Hotel
user rating 6.6.0
6.6
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the Comfort Suites Phoenix

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(2) | Traveling as Couple(1) | Family with Young Children(1)
Business Traveler
Ted from Lincoln, NE
April 9, 2013
Business Traveler
8.0
The staff was excellent. Everywhere I went in the hotel the staff would say hi and wish me a good day.
Sometimes there wasn't much left at breakfast. Only one day (Monday) was a staff person paying attention to the food and quantity of food.

Great location and close to lots of restaurants and right off the I-17. Great staff but don't expect them to clean you room every day as they don't which was okay with me.

Family Traveling with Young Children
Amanda from Goodyear, AZ
October 31, 2012
Family Traveling with Young Children
5.0
I liked that the pool didn't close until late, the location was good, the room itself was very comfortable and clean.
The woman working the night staff was rude, she hit my 3 year old son in the head with the door and did not apologize! He still has a lump on his head.

Inside the hotel was nice. I couldn't help but feel uncomfortable that at night the doors are locked and if you want access inside you have to look up into a camera and call on the phone, if the neighborhood is that dangerous perhaps they should have security! I feel the staff was rude and incompetent. My son was injured by the door and the woman couldn't even offer an apology! I was outraged. I will never stay at this location again. ...read more

Couple
Felecia from Albuquerque, NM
June 1, 2012
Couple
1.0
the front desk staff was apologetic for our inconviences
room was not ready. alternate room was poor.

We arrived from NM after 3pm to find out that our room not ready The guest checking in before us had the same problem. Maid service had already left. Late check out guests did not inform front desk.

Business Traveler
Af from Woodland Hills,CA
March 4, 2009
Business Traveler
9.0
Excellent value for price.

I was very pleased with the hotel. Despite being next to the freeway, it was not noisy, I could hardly hear freeway traffic and I had a room with windows facing the freeway. I didn't see any homeless people in the area and I felt very safe there while traveling alone as a female, as the hotel locks the lobby door at night and it only opens with your room key. Clean and comfortable though nothing fancy. Hotel staff was friendly and helpful. ...read more

Reviews of Comfort Suites Phoenix
(1 - 4 of 4 reviews)
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