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Best Western Plus Innsuites Phoenix Hotel & Suites

Best Western Plus Innsuites Phoenix Hotel & Suites

Best Western Plus Innsuites Phoenix Hotel & Suites Image
2 and 1/2 Star
Hotel Guest Rating: 8.2/10
1615 East Northern Avenue
Phoenix, AZ 85020
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Hotel Guest Rating for Best Western Plus Innsuites Phoenix Hotel & Suites in Phoenix

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Based on 29 reviews from guests who stayed at the
Best Western Plus Innsuites Phoenix Hotel & Suites
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the Best Western Plus Innsuites Phoenix Hotel & Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(4) | Solo Traveler(1) | Traveling as Couple(5) | Family with Young Children(1) | Family with Teens(3) | Senior Traveler(2)
Couple
Verified Hotel Guest from Hondo, TX
February 20, 2013
Couple
10.0
Location, clean and it had iron and ironing board, good breakfast and dining area and they had computers in the lobby, comfortable king size bed,

I forgot to take my confirmation paperwork, number so I will remind everyone to be sure and not forget their comfirmation. This is my first Priceline experience so hope we will not be charged twice for the room. When I got home, I found the confirmation paperwork and the clear instructions. Thank You.

Couple
Mary from Spokane, WA
February 5, 2013
Couple
10.0
The hotel was a huge surprise. We had a wonderful king size bed. The bathtub was a wonderful jet tub. The room was meticulously clean. Staff was wonderful. My only wish is that when we use priceline again (as we do often) that we will receive this sa

The hotel sits very closely to a great restaurant, Aunt Chiladas. It is in close proximity to everything wonderful. We had a wonderful experience! Enjoy!

Business Traveler
Ray from Corpus Christi, TX
February 4, 2013
Business Traveler
8.0
Location, staff, cleanliness, and the breakfast.
The A/C didnt work ad since I arrived late then went out to eat, I didnt realize it until it was too late. I called the front desk and they said the maintenace staff were already gone for the night. They also promised that the they would have someone chec

Nice clean safe place.

Family Traveling with Young Children
Paula from Flagstaff, AZ
January 21, 2013
Family Traveling with Young Children
10.0
Very clean and comfortable. Breakfast had good variety and a nice quality of ingredients.

Conveniently located off the 51, this hotel is older, but is well-maintained, clean and comfortable. We arrived late and were upgraded to an Executive Suite, which is a two-room suite with a king-sized bed in the bedroom and a queen-sized pull-out sofa in the living area. This worked out great as we were traveling with our teenaged son and two racing bikes. Refrigerator with freezer compartment and microwave in a bar area. I was concerned about noise from the adjacent busy street, but didn't notice it in the room. Breakfast included waffles, scrambled eggs, hash browns, sausage, biscuits and gravy and an assortment of instant oatmeal, cold cereal and toast. Staff was friendly and helpful. ...read more

Couple
Darrell from Lake Havasu City, AZ
December 1, 2012
Couple
8.0
Good breakfast
Mini suite was just that. Very small. Small and uncomfortable bed. T.V mounted on side wall of bedroom. Hard to see.

Older hotel. Room was clean but very small. They pride themselves on their mattresses but they were very soft and ended up with a back ache.

Couple
Robert from Las Vegas, NM
November 18, 2012
Couple
9.0
helpful staff, decent coffee.
Small candy wrapper on floor of room upon arrival.

would stay again.

Couple
Jimmy from Farmington, NM
October 31, 2012
Couple
9.0
Nice location, quiet and clean.
Nothing

Hotel needs more sidewalks to prevent guest from walking on well manicured and new grass.

Business Traveler
Dan from Denver, CO
October 5, 2012
Business Traveler
8.0
Nice clean room.
The tub facet was backwards, leading me to think they turned the hot water off at 1 AM when I happened to awake and wanted a
bath. They didn't have any food options (for lunch/dinner) within walking distance.
Business Traveler
Stanley from Whitefish, MT
September 25, 2012
Business Traveler
7.0
Management assigned us to smoking room. My advance call clarified we wanted non-smoking. However, they still gave us a stinky room. Otherwise, great.
Senior Travelers
Bonnie from Clifton, AZ
September 22, 2012
Senior Travelers
3.0
The breakfast room and the food was good.
Our room was not adequate for the two of us. The bed was a full bed and not large enough.
Reviews of Best Western Plus Innsuites Phoenix Hotel & Suites
(1 - 10 of 16 reviews)
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