Hotels in Chicago

Residence Inn Chicago Downtown River North

Residence Inn Chicago Downtown River North

Residence Inn Chicago Downtown River North Image
3 Star
Hotel Guest Rating: 8.9/10
410 North Dearborn Street
Chicago, IL 60654
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Hotel Guest Rating for Residence Inn Chicago Downtown River North in Chicago

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Based on 53 reviews from guests who stayed at the
Residence Inn Chicago Downtown River North
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the Residence Inn Chicago Downtown River North

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Christina from Fremont, IN
April 21, 2013
Couple
10.0
The staff were all very friendly, especially the breakfast lady, the room was spacious and included a lot more than we used for the weekend, everything was very clean, the location was great, and we had a fantastic time!
Finding the room was somewhat confusing - there were two separate elevators from lobby to main area and then main area to the rooms. The elevators were in two very different locations and was hard to find at first.

The hotel was great! I was very pleased for the price how nice the hotel was. It was in a great location in the city, very near to Michigan Avenue and for the adventurers like us, it was a nice walk to Navy Pier. The hotel staff was very friendly and helpful, and the breakfast lady was so sweet. There were many options for breakfast as well. The room we stayed in (king studio) had a full kitchen, bathroom, bed, and daybed/couch. Wifi in the rooms was a little slow, but free, so all things considered it was nice. I would recommend this hotel to others. ...read more

Business Traveler
Verified Hotel Guest from Knoxville, TN
April 15, 2013
Business Traveler
10.0
Great location, helpful staff, very clean rooms with good amenities, good room service.
Family Traveling with Young Children
James from Marshall, WI
April 6, 2013
Family Traveling with Young Children
9.0
Great rooms, staff was very polite and responsive
Room service food was from restaurant on same block. Arrived cold and soggy

Great hotel within walking distance to Michigan Ave shops, across the street from Harry Carey's steakhouse. Rooms are very well appointed and spacious.

Couple
Karen from Walled Lake, MI
April 2, 2013
Couple
10.0
Everything was great again
Nope!

The staff is wonderful! Everyone is helpful and friendly even the breakfast staff!! We love staying at this hotel when we are in the city.

Family Traveling with Young Children
Tera from Cedar Rapids, IA
March 21, 2013
Family Traveling with Young Children
10.0
The staff was very welcoming and hotel was clean.
Wished I had looked further into the parking situation, location and price of parking. It was about what we expected, however, I wished we had known for sure prior.

Bring snacks and drinks as there is plenty of room to store these supplies. The pool was nice and clean, however the chlorine burned our eyes as the ventilation was not very good. Hotel staff was very helpful and always had a smile on their faces. There were a lot of restaurants that were very close as well as shopping. Everything was within walking distance, we only needed a cab when traveling to the museums. Very pleased with this hotel and would highly recommend and will most likely stay here again. ...read more

Group Traveler
Arrion from Cicero, IL
February 19, 2013
Group Traveler
5.0
I enjoyed the comfort of the rooms along with the location
The hotel had a crowded pool a dirty whirlpool and parking was very expensive.
Family Traveling with Young Children
Jacklyn from Chicago, IL
January 30, 2013
Family Traveling with Young Children
10.0
The staff was very nice and the cleanliness was perfect.
I loved it and perfect space for my family.
Priceline Guest from Milwaukee, WI
January 4, 2013
6.0
The breakfast was one of the best things about this hotel.
The length of time to check into the hotel.
Couple
Cara from Huxley, IA
November 8, 2012
Couple
8.0
had to put a hold on my credit card for a hundred dollars. Did not appreciate that.

Overall experience was awesome.

Business Traveler
Bobby from Plainfield, IN
November 1, 2012
Business Traveler
10.0
Friendly staff, very nice rooms with kitchen.
NA

I love staying here. Always a good bang for the buck. Free WiFi and I love having the kitchen in my room.

Reviews of Residence Inn Chicago Downtown River North
(1 - 10 of 35 reviews)
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