Hotels in Houston

Residence Inn Houston Downtown/Convention Center

Residence Inn Houston Downtown/Convention Center

Residence Inn Houston Downtown/Convention Center Image
3 Star
Hotel Guest Rating: 8.7/10
904 Dallas Street
Houston, TX 77002

Hotel Guest Rating for Residence Inn Houston Downtown/Convention Center in Houston

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Based on 87 reviews from guests who stayed at the
Residence Inn Houston Downtown/Convention Center
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Residence Inn Houston Downtown/Convention Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Jena from Alexander, AR
May 2, 2013
Family Traveling with Young Children
5.0
I have no complaints about the location, the staff, or the cleanliness. everything was all good.
I didn't like that they charge you for parking, $17 a day & you don't have a choice because there is nowhere else to park downtown.They also charged a $40 incidental fee & a dollar for local calls. They tax every individual item they charge.Rip off.

I wouldn't mind staying there again. The hotel is in a great location of everything downtown. Plus the staff was nice and my room was clean and nice looking. All the added fees and charges would be the only reason I wouldn't stay again. They also charged my card three times because I paid on priceline and then gave them my credit card at the desk, and I end up having three charges on my card all at once ( priceline charge, incidental fee and a second charge for my weekend stay). but since It was an authorization charge they wouldn't release the funds back to my card for two or three days. All bad. ...read more

Solo Traveler
Antonio from Brownsville, TX
April 30, 2013
Solo Traveler
10.0
Everything was great, room was clean and breakfast was very good
No

Besides parking being quite a distance and having to park on street (Dually)

Couple
Michelle from Lake Jackson, TX
April 16, 2013
Couple
9.0
Location was perfect!
Staff wasn't very friendly

This was a great location & hotel for what we needed. We were spending the evening in downtown with friends and this hotel was in walking distance of several restaurants & bars we wanted to visit. The room exceeded our expectations for a three-star hotel. The only downside was the lack of parking (basically valet only) and the noise from the street. Other than that, this hotel was well worth it! ...read more

Business Traveler
Maria from Corpus Christi, TX
April 1, 2013
Business Traveler
8.0
Size of room
Carpet ripped in room

Clean...large room

Solo Traveler
Christopher from Houston, TX
March 15, 2013
Solo Traveler
9.0
The rooms were large and clean.
There isn't much in downtown Houston after dark. Not necessarily a problem with this hotel, but Houston in general.

The rooms are large and comfortable. The breakfast is good too. The parking charge is outrageous for Houston. Street parking is more reasonable and fairly easy to find. Safe, relatively speaking too.

Couple
Adam from Victoria, TX
March 14, 2013
Couple
10.0
Good location in Downtown Houston, near convention center, Toyota Center, and Minute Made Park. Friendly helpful staff.
Solo Traveler
Gaylene from Nederland, TX
March 10, 2013
Solo Traveler
8.0
THE ROOM WAS GREAT---CLEAN AND LARGE
PAYING FOR PARKING AND THEN WHEN CHECKED OUT HAD A 45MIN WAIT TO GET CAR

VERY NICE/CLEAN AND LARGE ROOMS

Couple
Cindy from Bastrop, TX
March 7, 2013
Couple
9.0
The location was awesome and the room was great
The breakfast was too packed and the food was soso

The hotel has no free parking you have to pay 17$ a night for vallet the breakfast in the morning was not great and super packed I suggest eating out or ordering in but other than that it was wonderful we had a great stay I especially loved the the full kitchen it had everything a regular kitchen would have including dishes cooking pans pots and a dishwasher

Family Traveling with Young Children
Mohamed Haneef from Plano, TX
January 21, 2013
Family Traveling with Young Children
10.0
Great rooms and ample space
No

The hotel is conveniently located at the heart of the downtown. The staff were friendly, the rooms were spacious and us feel at home.

Solo Traveler
Daniel from San Antonio, TX
January 5, 2013
Solo Traveler
10.0
What is best? That is difficult to say. The staff, the location, the room and a fantastic breakfast. This place was terrific.
Valet parking staff were very professional, but the $27 parking fee was a bit steep.

This hotel is in downtown Houston and convenient to area restaurants and the HPD - quite convenient, right? The room was large and the AC unit worked perfectly. A frig, dishwasher, stove and dishes. The full breakfast was delicious and provided all types of morning goodies from waffles to oatmeal. The staff was extremely friendly, helpful and attentive. What a way to start the new year! ...read more

Reviews of Residence Inn Houston Downtown/Convention Center
(1 - 10 of 65 reviews)
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