Gran Melia Golf Resort Puerto Rico

Gran Melia Golf Resort Puerto Rico in Rio Grande

Gran Melia Golf Resort Puerto Rico

Gran Melia Golf Resort Puerto Rico Image
4 Star
Hotel Guest Rating: 7.6/10
200 Coco Beach Boulevard Highway 955-I
Rio Grande, PR 00745
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Hotel Guest Rating for Gran Melia Golf Resort Puerto Rico in Rio Grande

# 1 of 3 hotels in Rio Grande
Based on 541 reviews from guests who stayed at the
Gran Melia Golf Resort Puerto Rico
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Gran Melia Golf Resort Puerto Rico

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Enid, OK
August 29, 2014
Couple
10.0
This hotel is absolutely stunning, I wouldn't even classify it as a hotel; it is a resort. You do not have hotel rooms, they are bungalows that feel like home with a private balcony and very spacious rooms.
The check-in process is lengthy.
Family Traveling with Young Children
Carlos from Wayland, MA
August 29, 2014
Family Traveling with Young Children
1.0
Terrible customer service. Nice pool and good public areas.
The hotel has a policy to block the rooms at 11 am (to force customer to early check out) (simply your key stop working and leaving us 45 minutes outside our rooms). When we returned to our room to pick up our luggage at 11:05 the key didn¿t work

The Hotel is in Rio Grande, near to Fajardo. The pool is great, the beach not so good. Due to our problems with check-in and check out the ruined our vacation. They never told us that the check out time is at 11 am, in fact when I asked they told me that ¿after 12 you can ask for an extended check-out and pay a small fee¿. They have this compulsive and denigrate check-out policy. They block your room automatically at 11 am and then they sent someone from security asking for ID and waiting outside. We took a boat and went to the beach in Isla Culebra. They have to clean the hallways and stairs in the rooms buildings. ...read more

Group Traveler
Verified Hotel Guest from Carolina, PR
August 28, 2014
Group Traveler
7.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Yauco, Puerto Rico
August 27, 2014
8.0
It's secluded and private and the green areas are well kept.Very friendly staff and always have a hello or good morning to tell you as soon as they make eye contact with you.
The food is very expensive at the different restaurants or bars of the hotel, with the exception of passion the Puerto Rican cuisine rest. that is a concession and not a part of the hotel. Examples, $22 breakfast buffe, $15 chicken sandwich, etc,etc

Its a beautiful and peaceful place to rest,do not expect amenities like a disco or beach activities, by the way the beach is rocky and with lots of seaweed, it used to be an all inclusive resort(Paradisus),with aditional bars and other food options but they changed to a Sol Melia concept and I think thats the reason that they have some areas in not so good shape, not the main areas but if you take a walk you will find them. Keeping the pool and the pool bar operating a little bit onto the night might help to give a little more life to the facilities, both close at 6:00 pm, remember this is a huge resort with little to do. ...read more

Group Traveler
Richard from Des Plaines, IL
August 27, 2014
Group Traveler
9.0
Location & layout
Ice machines kept running out of ice. Patio had standing water & should have been cleaned off during room clean but was not.

Overall nice experience. Would return & stay at this facility again

Couple
Patricia from Ishpeming, MI
August 25, 2014
Couple
10.0
The beauty of the resort is not done justice by the pictures on the website. The staff was extremely friendly and helpful. The Red-Level upgrade is definitely worth the price if only for the free breakfast buffet.
The room service took a very long time, but that is mainly die to the size of the resort.

I highly recommend this hotel to everyone. The pools are amazing, and I can't say enough about the staff there. We loved seeing the iguanas roaming around the premises as well. The restaurants are excellent too. There is a casual feel to them, but you are also just as comfortable dressed in evening attire.

Group Traveler
Londale from Elkins Park, PA
August 24, 2014
Group Traveler
10.0
The thing I liked most about this hotel was the staff. I have read several reviews and I was a little skeptical on what to expect. But from the moment I got the until I left they were very helpful.
The wait for the shuttle after hours. But u guess a wait is expected at 3am
Family Traveling with Young Children
Verified Hotel Guest from Washington, NJ
August 24, 2014
Family Traveling with Young Children
9.0
The grand ambience of public spaces, the quiet location...
The dining prices were questionable...

The Gran Melia appears to acheive a 4 star quality Resort, however struggles with customer service and some crippling amenities...room for improvement...Overall, if you like to try your hand at what a 4 star resort could be like...then the Gran Melia would be your first stepping stone...

Solo Traveler
Verified Hotel Guest from Humacao, PR
August 22, 2014
Solo Traveler
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Anasco, Puerto Rico
August 21, 2014
Couple
9.0
The pool
the room had a strange odor

The hotel is beautiful peaple staying were good perfecto view, relaxing. Perfect for some relax vacation and honeymoons.

Reviews of Gran Melia Golf Resort Puerto Rico
(11 - 20 of 200 reviews)
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