Towneplace Suites By Marriott San Antonio Northwest

Towneplace Suites By Marriott San Antonio Northwest

Towneplace Suites By Marriott San Antonio Northwest Image
2 and 1/2 Star
Hotel Guest Rating: 8.7/10
5014 Prue Road
San Antonio, TX 78240

Hotel Guest Rating for Towneplace Suites By Marriott San Antonio Northwest in San Antonio

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Based on 63 reviews from guests who stayed at the
Towneplace Suites By Marriott San Antonio Northwest
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Towneplace Suites By Marriott San Antonio Northwest

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Topeka, KS
June 29, 2015
Family Traveling with Young Children
3.0
Full kitchen
The complimentary breakfast and dinner was always running out of food. We stayed there for 7 nights and we always went to the dinner at 6pm and there was hardly any food left. The dinner was supposed to last until 730. Same for the breakfast buffet.

The hotel was clean and was in a good location. There was one day during our stay where nobody cleaned our room at all. We were gone the whole day and we came back at 9pm and we had no clean towels and all the trash cans were full. When my husband called the front desk they said the housekeepers were overworked that day and there were too many rooms to clean so they only cleaned the rooms if the guest requested it. The staff came and collected the trash and our dirty towels and gave me clean linens, she wasn't apologetic at all. My husband and I changed our bed sheets and pillow sheets and cleaned our room -- so much for vacation time I guess. The food always run out and this happened EVERY day we were there for 7 days! As a guest you don't feel welcome at all if you have to beg for a piece of bacon (it always ran out) or if the milk runs out and that's it. One time my children ate the cereal without the milk because "they didn't get their delivery". I don't think you should have to ask for every little thing. They should just be there. We paid good money for a 7-night stay and it wasn't a good experience at all. This was our first time to try a Towneplace too and now we know what to expect. ...read more

Couple
Judith from Tucson, AZ
June 29, 2015
Couple
10.0
Best breakfast ever
Couple
Scott from Provo, UT
June 24, 2015
Couple
10.0
Amenities, Staff, Breakfast, Dinner Social. It was a great place to stay. I will highly recommend it to family and friends visiting San Antonio!
Nothing
Couple
Juan from Laredo, TX
June 24, 2015
Couple
10.0
EVERYTHING IT HAS TO OFFER
N/A
Family Traveling with Teens
Verified Hotel Guest from Fulton, TX
June 22, 2015
Family Traveling with Teens
9.0
Staff was more than helpful and professional. Room was great and pool was nice. Liked that you HAD to use key card for pool and weight room etc. Nice seating areas and a grill.
Breakfast was good, but only one person working and she was having a hard time keeping everything full.
Family Traveling with Young Children
Elsa from Edinburg, TX
June 19, 2015
Family Traveling with Young Children
10.0
Everything the staff the room the grounds the breakfast
Family Traveling with Young Children
Elsa from Edinburg, TX
June 18, 2015
Family Traveling with Young Children
10.0
IT was spacious and beautiful Love this place. Outdoors was awesome. Breakfast fantastic. Staff upstanding.
I loved everything
Couple
Verified Hotel Guest from Houston, TX
June 2, 2015
Couple
10.0
Good accommation with reasonable price!
Family Traveling with Young Children
Verified Hotel Guest from Plano, TX
May 26, 2015
Family Traveling with Young Children
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Humble, TX
May 22, 2015
Couple
7.0
location
somewhat oudated
Reviews of Towneplace Suites By Marriott San Antonio Northwest
(1 - 10 of 24 reviews)
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