The Westin Riverwalk San Antonio

The Westin Riverwalk San Antonio in San Antonio

The Westin Riverwalk San Antonio

The Westin Riverwalk San Antonio Image
4 Star
Hotel Guest Rating: 8.9/10
420 West Market Street
San Antonio, TX 78205
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Hotel Guest Rating for The Westin Riverwalk San Antonio in San Antonio

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Based on 428 reviews from guests who stayed at the
The Westin Riverwalk San Antonio
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the The Westin Riverwalk San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Xin from Pearland, TX
November 12, 2014
Family Traveling with Teens
10.0
Location, view, room, and staff
breakfast is bit expensive, but good food and service.
Family Traveling with Teens
Verified Hotel Guest from Richmond, VA
October 8, 2014
Family Traveling with Teens
10.0
Beautiful hotel, very comfortable.
Parking was VERY expensive $40. Hotel staff told me that self-parking was iffy.  
Family Traveling with Teens
Lisa from Diboll, TX
August 14, 2014
Family Traveling with Teens
10.0
The hotel was beautiful! They had live music in the lobby. The beds were great. It's hard to pick one thing I liked best.
The valet parking was expensive but I think it was what other hotels charged as well.
Family Traveling with Teens
Leiann from Gilbert, AZ
July 16, 2014
Family Traveling with Teens
10.0
Customer service was amazing! There was one hiccup in the service and they addressed it immediately. Pool service and breakfast/restaurant (Angel) staff were awesome!
There was not a refrigerator in our room, and the beds were small (full?), we expected two queens. The parking is expensive! You will pay $16 for close parking.

Excellent location. Customer service is that of a 5 start hotel. Rooms could be a little bigger with Queen size beds for the 2 bed suites/rooms.

Family Traveling with Teens
Verified Hotel Guest from Three Rivers, TX
July 1, 2014
Family Traveling with Teens
6.0
Location was perfect and the staff members were extremely nice and helpful.
The bed was not comfortable and I did not sleep well.

Very clean. Friendly staff. Location on the riverwalk was great. Food at the restaurant was extremely overpriced for the quality. Good variety at the bar. The pool was great and the pool bar while being expensive was very convenient and satisfying.

Family Traveling with Teens
Curtis from Round Rock, TX
May 2, 2014
Family Traveling with Teens
8.0
Clean, staff was helpful and very nice, rooms were spacious
Valet parking was very expensive

Will use the Westin chain more often after this great experience

Family Traveling with Teens
Rogelio from Mission, TX
March 17, 2014
Family Traveling with Teens
10.0
Close proximity to riverwalk special events in the area..walking distance to most restaurants ..
No ,it was excellent we really enjoyed our stay ..

Excellent service staff really friendly great atmosphere ..excellent staff

Family Traveling with Teens
Verified Hotel Guest from Conroe, TX
March 17, 2014
Family Traveling with Teens
10.0
Lovely upscale decor, great location on Riverwalk near other high end hotels, balcony overlooking Riverwalk, great staff

Exactly what you would expect from a hotel of this caliber

Family Traveling with Teens
Dawrin from Spring, TX
December 19, 2013
Family Traveling with Teens
10.0
Great location, short walk to Riverwalk, public garage right across the street.
$16 for wifi is evil
Family Traveling with Teens
Mohammad from Pearland, TX
August 13, 2013
Family Traveling with Teens
8.0
The staff were very nice and helpful.
The access to the hotel from W. market street was a bit confusing.
Reviews of The Westin Riverwalk San Antonio
(1 - 10 of 16 family with teens reviews)
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