The Westin Riverwalk San Antonio

The Westin Riverwalk San Antonio

The Westin Riverwalk San Antonio Image
4 Star
Hotel Guest Rating: 8.9/10
420 West Market Street
San Antonio, TX 78205
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Hotel Guest Rating for The Westin Riverwalk San Antonio in San Antonio

# 24 of 309 hotels in San Antonio
Based on 499 reviews from guests who stayed at the
The Westin Riverwalk San Antonio
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the The Westin Riverwalk San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Cathy from Nolanville, TX
July 27, 2015
Business Traveler
8.0
Really need a hot tub or steam room or sauna. Pool is too cold at night.
Business Traveler
Mia from Greenville, NC
July 27, 2015
Business Traveler
6.0
The room smelled musty and everything felt damp.
Family Traveling with Young Children
Verified Hotel Guest from Brownsville, TX
July 20, 2015
Family Traveling with Young Children
9.0
Excellent customer service
The room needed to be aired out. It smelled like my grandmother's old chest.
Couple
Ramiro from Pasadena, TX
July 20, 2015
Couple
10.0
The view from the room that we were given at check in.
Not a thing to complain about as this hotel earned every star.

Overall a grand experience with no issues.

Family Traveling with Young Children
Tim from Katy, TX
June 30, 2015
Family Traveling with Young Children
8.0
In the heart of the city
Beds were uncomfortable
Group Traveler
Verified Hotel Guest from Pearland, TX
June 30, 2015
Group Traveler
9.0
Friendly staff and beautiful hotel on the river walk.
Didn't have a hot tub. Also, the room felt a little damp when we arrived, but didn't put a damper on the trip!

Located on the more quite side, which is what i enjoyed!

Family Traveling with Young Children
Marisol from Laredo, TX
June 30, 2015
Family Traveling with Young Children
7.0
Clean room.
The a/c thermostat was not functioning properly in the middle of the night it was pretty hot Room 934. Expected more updated furniture and overall decor seems dated as if it was once a 4 star hotel, in my opinion it is currently a 3 star.
Family Traveling with Teens
Judy from Fayetteville, AR
June 29, 2015
Family Traveling with Teens
10.0
Friendly staff, excellent location
Couple
Shawnna from Poteet, TX
June 29, 2015
Couple
10.0
Staff was extremely courteous.
Feeling somewhat lost even with a map. Would help if they pointed out some places of interest.
Couple
Megan from San Marcos, TX
June 29, 2015
Couple
10.0
It was perfect! Got upgraded for free.
Reviews of The Westin Riverwalk San Antonio
(1 - 10 of 174 reviews)
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