The Westin Riverwalk San Antonio

The Westin Riverwalk San Antonio

The Westin Riverwalk San Antonio Image
4 Star
Hotel Guest Rating: 8.9/10
420 West Market Street
San Antonio, TX 78205
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Hotel Guest Rating for The Westin Riverwalk San Antonio in San Antonio

# 17 of 309 hotels in San Antonio
Based on 611 reviews from guests who stayed at the
The Westin Riverwalk San Antonio
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the The Westin Riverwalk San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Carol from Gordon, NE
July 20, 2016
Solo Traveler
10.0
Everything
No
Couple
Chelle from Shreveport, LA
July 20, 2016
Couple
10.0
Staff was wonderful. The location was perfect. Rooms were large, clean, and extremely comfortable.
Douglas from Fort Worth, TX
July 19, 2016
2.0
The hotel is beautiful. When entering the hotel, we were floored by it's appearance. It looks like something out of a TV show or a movie. Very extravagant.
1.Check-in very slow 2.Heated pool was COLD, even in 100 degree weather 3.No clean towels at pool, but a pile of dirty ones 4 ft tall 4.Shower did not drain. 5.Hair from a previous patron on the bed! Not what we expected from a 4 star hotel at all.
Family Traveling with Young Children
Verified Hotel Guest from Plano, TX
July 19, 2016
Family Traveling with Young Children
5.0
No one answered when dailing the main line in the morning; finally a lady picked up after many dails, She put me on hold like forever, i have to call 1-800 number in the end... Not professional for operation. There is no free wifi in this hotel!
Verified Hotel Guest from The Woodlands, TX
July 19, 2016
10.0
Location on Riverwalk and cleanliness
Family Traveling with Young Children
Verified Hotel Guest from Friendswood, TX
July 16, 2016
Family Traveling with Young Children
8.0
Great location to enjoy the river walk
Couple
Verified Hotel Guest from San Diego, CA
July 12, 2016
Couple
10.0
Great pillows! Great beds! Quiet, clean! What more can you ask for?!
Couple
Denisse from Austin, TX
July 12, 2016
Couple
7.0
Location is good, staff is also excellent
Wifi was not free... $16 a day for wifi?! For a 4 star hotel this seems ridiculous. Also, rooms with shared doors are super loud, a big turnoff about my otherwise very nice room.
Family Traveling with Young Children
Eric from Ellenwood, GA
July 10, 2016
Family Traveling with Young Children
9.0
Location is great
Valet is $42. A bit much.
Couple
Monica from El Paso, TX
July 6, 2016
Couple
8.0

This guest did not leave comments about this hotel.

Reviews of The Westin Riverwalk San Antonio
(1 - 10 of 195 reviews)
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