Hotels in Madrid

The Westin Palace Madrid

The Westin Palace Madrid

The Westin Palace Madrid Image
5 Star
Hotel Guest Rating: 8.7/10
Plaza De Las Cortes 7
Madrid 28014
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This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance.The Westin Palace offers elegant facilities only 330 yards from the Prado, Thyssen and Reina Sofia Museums.The hotel is famous for its beautiful stained-glass dome. Here a fantastic buffet breakfast with music is served.Rooms at the Palace are elegant and modern. They have the award-winning Westin Heavenly Bed and Heavenly Bath. There is also antique furniture and an internet TV.Cocktails, coffees and aperitifs are offered in the Palace Bar, under the dome. Offering live music, the bar was made famous by Ernest Hemingway in his novel The Sun Also Rises. ...read more

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The Westin Palace Madrid Amenities

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  • 24-hour front desk
  • Accessible facilities
  • All public areas non-smoking
  • Baggage hold
  • Beauty shop/salon
  • Business center
  • Child programs
  • Concierge desk
  • Concierge floor
  • Currency exchange
  • Fitness center on-site
  • Laundry/Valet service
  • Limousine service
  • Lounges/bars
  • Non-smoking
  • Parking
  • Pay per view movies on TV
  • Pets allowed
  • Restaurant
  • Room service
  • Safe deposit box
  • Telephone
  • Valet parking
  • Voice mail
  • Wedding services

Hotel Guest Rating for The Westin Palace Madrid in Madrid

# 3 of 593 hotels in Madrid
Based on 29 reviews from guests who stayed at the
The Westin Palace Madrid
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the The Westin Palace Madrid

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
John from Mesa, AZ
September 24, 2012
Business Traveler
7.0
Timeless palace.
I was first put in an uncharacteristically small room. Changed because SPG gold member.
Business Traveler
Rachelle from West Palm Beach, FL
September 21, 2012
Business Traveler
10.0
Great beds and bedding! Great location! Very comfortable!
Nothing!

This hotel is a great place to come back to after a long day of 'touring'! Plush and comfortable bedding, fast wi-fi, great location, and cordial and very helpful staff made my stay memorable. I would definitely recommend this hotel to anyone going to Madrid! And I love Priceline! That's my first choice when booking hotels!

Group Traveler
James from Melbourne, FL
June 29, 2012
Group Traveler
8.0
Amazing lobby and reception area. Pretty rooms and corridors.
Extortionate room service and Internet charges.

Nice high end hotel, let down by absurd prices and being a little too far away from the niceties of Old Madrid (Santa Ana, etc).

Family Traveling with Young Children
Nicole from Richmond, Canada
May 4, 2012
Family Traveling with Young Children
3.0

Rooms very disappointing, definitely not 5 star. Carpets were old and worn, rooms in need of refurbishing. Would not stay there again.

Couple
Marc from Honolulu, HI
April 22, 2012
Couple
9.0
Grand old hotel, stunning public spaces.
Room carpet was old, worn and patched - well past the point of replacement.

A grand old hotel in a perfect location! Over 100 years old, the architecture and interior spaces are stunning and romantic. The staff is professional and friendly. Downside: the food and beverage prices were outrageous, and while the room was clean, the carpet was old and worn. The bed was also not up to the Westin standard.

Couple
Raul from Pembroke Pines, FL
April 9, 2012
Couple
10.0
Great location, 5 star experience, amazing for the price I got it through priceline.
Family Traveling with Teens
Gene from Norcross, GA
March 18, 2012
Family Traveling with Teens
10.0
Overall, it was outstanding!

Great location, great staff, and high quality!

Solo Traveler
Adele from New York, NY
February 5, 2012
Solo Traveler
10.0
Old world elegance,5 star luxury in a great location. Wonderful bed and the best bathroom lighting ever.
No faults to report. First class experience.

This hotel is a real treat. Breakfast was incredible and not to be rushed. Served in the Rotunda with its wonderful glass dome we lingered for 2 hours every morning enjoying both the food and people watching! Room was perfect and looked over to the Prado and Neptune fountain. Separate toilet and double sinks. Shower very good. Very elegant interiors and excellent staff. Perfect. ...read more

Business Traveler
Deborah from Yonkers, NY
December 9, 2011
Business Traveler
10.0
Magnificent architecture and a perfect setting near the Prado.
37 euros for breakfast is a steep price!
Couple
Rolando from Miami, FL
November 23, 2011
Couple
8.0
Location, elegance and comfort.
Staff was very rude.
Reviews of The Westin Palace Madrid
(1 - 10 of 18 reviews)
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