The Westin Palace Madrid

The Westin Palace Madrid in Madrid

The Westin Palace Madrid

The Westin Palace Madrid Image
5 Star
Hotel Guest Rating: 9.1/10
Plaza De Las Cortes 7
Madrid 28014
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Hotel Guest Rating for The Westin Palace Madrid in Madrid

# 1 of 909 hotels in Madrid
Based on 49 reviews from guests who stayed at the
The Westin Palace Madrid
Overall Quality Score
user rating 9.1.0
9.1
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.6.0
9.6
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the The Westin Palace Madrid

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Oslo, United Kingdom
July 16, 2014
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Diana from Thornhill, Canada
June 18, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Rixeyville, VA
June 12, 2014
Couple
10.0
Location was great. Staff was attentive and helpful. The room was GREAT!!
Couple
Marjorie from Virginia Beach, VA
June 4, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Kyra from Princeton, FL
March 23, 2014
Family Traveling with Teens
9.0
The air conditioning did not work well, but they fixed it the next day without causing any discomfort.

Great location!

Solo Traveler
Verified Hotel Guest from Chicago, IL
February 9, 2014
Solo Traveler
8.0
Ease of check-in, location, good room size.
Bathroom was not clean upon check-in. Room was nice, but tired.
Couple
Dale from Lincoln, NE
January 20, 2014
Couple
10.0
The service was great even had a doctor who was there in 25 minutes when I was ill.
Would have liked Internet service to be in the room free of charge
Family Traveling with Teens
Verified Hotel Guest from Jericho, NY
November 18, 2013
Family Traveling with Teens
8.0
location was great
wifi was not available for free in the room. you had to pay for it or go to the lobby for free wifi. VERY inconvenient.
Couple
Jeffrey from Beachwood, OH
October 8, 2013
Couple
10.0
Awesome location. Walking distance to all the museums and plazas. Helpfu and pleasant staff.
Couple
Carl from Chicago, IL
July 24, 2013
Couple
10.0
In some cases, 5 Star in Europe isn't what I would call 5 Star, this hotel was very much so. Although it was only one night everything was excellent.
Nothing at all.

Everything was excellent. One of us in the party had had his passport and wallet stolen and the staff was very helpful, in handling our personal issues. It was greatly appreciated. I think the gentleman's name was Alberto, who was very accommodating.

Reviews of The Westin Palace Madrid
(1 - 10 of 19 reviews)
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