The Westin Ottawa

The Westin Ottawa in Ottawa

The Westin Ottawa

The Westin Ottawa Image
4 Star
Hotel Guest Rating: 8.9/10
11 Colonel By Drive
Ottawa, ON K1N 9H4
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Hotel Guest Rating for The Westin Ottawa in Ottawa

# 5 of 52 hotels in Ottawa
Based on 97 reviews from guests who stayed at the
The Westin Ottawa
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.7.0
9.7
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the The Westin Ottawa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Tim from Brantford, Canada
August 14, 2014
Couple
10.0
It is in an excellent location right along the Rideau Canal and very central to all downtown attractions. We had a 19th story room with a view of the Parliament buildings. Very spacious, clean and comfortable. Staff were friendly and helpful.
Did not have free wifi but lots of places do so it wasn't a big deal.

It was a great stay. Check-in was quick and easy. Great staff on the desk. Used the self park which was located right outside the lobby entrance. Great location attached to the Rideau Centre and centrally located to the Byward Market, the Rideau Canal, museums and the Parliament buildings. Room was modern, comfortable and quiet. Would definitely stay at the Westin again.

Family Traveling with Young Children
Jamie from Ottawa, Canada
August 12, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from North Bay, Canada
August 12, 2014
Family Traveling with Teens
10.0
Staff were amazing!
No

Hotel was able to accommodate our request for a 'room with a view' (awesome view of the canal!). Staff were friendly and went above and beyond with umbrellas, water bottle/towel upon return from a morning run, and a welcome note/chocolates for our exchange student from France. Very impressive!!

Senior Travelers
Verified Hotel Guest from Chaoyang, China
August 3, 2014
Senior Travelers
9.0
nice staff, good location
everything is perfect

due to road construction, it is a little bit inconvenient to come in and out of the hotel for this period

Family Traveling with Teens
Verified Hotel Guest from Woodbury, MN
July 29, 2014
Family Traveling with Teens
10.0
location

Westin never disappoint me. This hotel is in a great location, walk to Parliament building, next to a shopping center, lots of restaurant and retail stores within walking distance. The staff is also friendly.

Carrie-Anne from Kitchener, Canada
July 28, 2014
10.0
Bed was very comfortable and view of the city was amazing!
No everything was great
Couple
Colin from Brampton, Canada
July 24, 2014
Couple
10.0
It was our 25th wedding anniversary. Hotel staff upgraded us for free and then sent us a card that night under our door with 2 buffet breakfasts gift cards. Wow what great staff. Definitely come back here and recommend to all.

Best hot tub ever. So powerful jets. Salt water indoor pool so nice too

Couple
Christopher from Quebec, Canada
June 30, 2014
Couple
8.0
Great location and room cleanliness. Friendly staff at check-in.
The spa was not working - often chosen for these amenities and often not working or water too cold. No express check-out insisted to go to front desk, although all prepaid and they had credit card on file. Use of Internet was extra.
Business Traveler
Verified Hotel Guest from Montreal, Canada
June 17, 2014
Business Traveler
8.0
cleanliness, location
single king bed room was not what I expected based on previous stays at this hotel. The room was not renovated, very, very, very small, not like the single king bed room I stayed in a couple of months ago at same hotel
Couple
Verified Hotel Guest from Kingston, Canada
April 22, 2014
Couple
10.0
Location is excellent. Connected to the Rideau center and close to everything.
TV in room is far away from the bed. Should be a bigger screen. Bathroom door is a hollow sliding door. Don't make any noise in there! Pool area closed too early at 10PM. Would be nice to have a late evening hot tub.
Reviews of The Westin Ottawa
(1 - 10 of 33 reviews)
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