The Westin Ottawa

The Westin Ottawa in Ottawa

The Westin Ottawa

The Westin Ottawa Image
4 Star
Hotel Guest Rating: 8.8/10
11 Colonel By Drive
Ottawa, ON K1N 9H4
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Hotel Guest Rating for The Westin Ottawa in Ottawa

# 4 of 53 hotels in Ottawa
Based on 90 reviews from guests who stayed at the
The Westin Ottawa
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.7.0
9.7
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the The Westin Ottawa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Christopher from Quebec, Canada
June 30, 2014
Couple
8.0
Great location and room cleanliness. Friendly staff at check-in.
The spa was not working - often chosen for these amenities and often not working or water too cold. No express check-out insisted to go to front desk, although all prepaid and they had credit card on file. Use of Internet was extra.
Business Traveler
Verified Hotel Guest from Montreal, Canada
June 17, 2014
Business Traveler
8.0
cleanliness, location
single king bed room was not what I expected based on previous stays at this hotel. The room was not renovated, very, very, very small, not like the single king bed room I stayed in a couple of months ago at same hotel
Couple
Verified Hotel Guest from Kingston, Canada
April 22, 2014
Couple
10.0
Location is excellent. Connected to the Rideau center and close to everything.
TV in room is far away from the bed. Should be a bigger screen. Bathroom door is a hollow sliding door. Don't make any noise in there! Pool area closed too early at 10PM. Would be nice to have a late evening hot tub.
Solo Traveler
Verified Hotel Guest from Montreal, Canada
April 9, 2014
Solo Traveler
10.0
Very large, clean new looking rooms
no free wifi in rooms

Beautiful hotel, excellent location right in the market and attached to the Rideau Centre, but it is quite expensive, and there is no free wifi in the rooms. Also, while the restaurant is excellent, it is again, quite expensive, for what it is. Room service is almost half the price and just as good.

Group Traveler
Verified Hotel Guest from Kingston, Canada
February 27, 2014
Group Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Michael from Huntsville, Canada
February 22, 2014
Couple
10.0
Location and the view was amazing!
Our bedding was not changed on day 2 even though we left the card on the bed requesting it to be made up. Also the wifi costs 10.95 for 24 hrs but the service was intermittent frustrating as it was not always available when we needed access.

Our room was spacious & beautiful and the bed was very comfortable.

Couple
Wayne from Guelph, Canada
February 12, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Gatineau, Canada
January 3, 2014
Couple
7.0
Rooms were spacious and modern
Our room was next to the elevator and the noise in the hallway was disturbing
Couple
Louis from Ottawa, Canada
January 3, 2014
Couple
9.0
You cannot beat the location if you wish to be downtown in Ottawa
Couple
George from Sudbury, Canada
January 2, 2014
Couple
8.0
Service and convenient location.
Internet not included.
Reviews of The Westin Ottawa
(1 - 10 of 31 reviews)
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