Hotels in New Orleans

The Westin New Orleans Canal Place

The Westin New Orleans Canal Place

The Westin New Orleans Canal Place Image
4 Star
Hotel Guest Rating: 8.5/10
100 Rue Iberville
New Orleans, LA 70130
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Hotel Guest Rating for The Westin New Orleans Canal Place in New Orleans

# 17 of 159 hotels in New Orleans
Based on 292 reviews from guests who stayed at the
The Westin New Orleans Canal Place
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the The Westin New Orleans Canal Place

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Nathan from Orem, UT
April 1, 2014
Couple
5.0
It was a good location next to the river.
It was hard to find the lobby (not on ground floor). Two double bed rooms are ridiculous - the room could have easily fit two queen size beds.

The location was nice, but overall, it was a regular hotel room at a premium price.

Couple
John from Brookhaven, MS
March 27, 2014
Couple
8.0
gREAT VIEW FROM POOL ON 29TH FLOOR.
2.5 HOUR WAIT FOR CHECK IN. aRRIVED AT 3:30 P.M. AND DIDN'T HET TO GET IN UNTILAROUND 6:00 P.M.
Couple
Verified Hotel Guest from Montgomery, AL
March 26, 2014
Couple
2.0
Great location, walking distance to so many things.
The staff was totally non-responsive to the guests. The rooms were not ready for check-in at 5pm. So they sent us out to walk around for a few hours until they were ready. Great location, but terrible staff and poorly run hotel.
Couple
Robert from Houston, TX
March 24, 2014
Couple
1.0
nothing!
the room was horrible smell like smoke beer the carpet was filthy the chair was real dirty that wasn't a 4 star hotel I was realy upset

if I knew that I was going to be staying in that hotel you guys would have never got my money false advertising

Couple
Verified Hotel Guest from Columbus, GA
March 19, 2014
Couple
10.0
The location! In the middle of French quarter! The room was super nice
Couple
Jayne from Virginia, MN
March 15, 2014
Couple
10.0
Location is perfect! Right across the street from Harrah's, a couple blocks from the heart of the French Quarter and the river. The lobby has huge windows and smells like expensive cologne. And shopping is right below the hotel!
Valet parking was $36.
Couple
Tenneshia from Snellville, GA
March 11, 2014
Couple
10.0
I love the hotel, the area, it was amazing view from the 27th floor, the bus of the ferry, carnival ships passing through. As well as the beautiful night lights

Great location, everything is right at your fingertips! Eateries,shopping including the casino!! This hotel is above the shops of the westin which is really great for people that don't like to walk much into the area. They could just go downstairs and shop,etc. Great location for everything! Literally!

Couple
John from Spearfish, SD
March 11, 2014
Couple
10.0
The location and view of the river, make this a premier location in New Orleans!
Couple
Verified Hotel Guest from Baton Rouge, LA
March 11, 2014
Couple
10.0
Everything was Great- from valet greeting us, checkin, room, beautiful views from hotel and room, great service, and lovely hotel.
Not one thing, it was all just perfect!!

Great hotel, service, rooms were very clean, quiet, and awesome views, very nice bar and meeting areas. Friendly and helpful staff - from valet to guest services!! Perfect in every way....great hotel and would stay there in future, along with recommendations to family & friends.

Couple
Verified Hotel Guest from Calgary, Canada
March 5, 2014
Couple
4.0
Location-in the French Quarter
Side chair in room was very dirty and stained-do not expect this in a Westin hotel.

Lobby on the 11th floor was interesting-provided a view of the river but a bit inconvenient as another elevator ride is required to access the rooms.

Reviews of The Westin New Orleans Canal Place
(1 - 10 of 81 traveling as couple reviews)
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