The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago in Chicago

The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago Image
4 Star
Hotel Guest Rating: 8.1/10
909 North Michigan Avenue
Chicago, IL 60611
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Hotel Guest Rating for The Westin Michigan Avenue Chicago in Chicago

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Based on 464 reviews from guests who stayed at the
The Westin Michigan Avenue Chicago
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the The Westin Michigan Avenue Chicago

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Fairborn, OH
July 8, 2014
Family Traveling with Young Children
4.0
Just location was good.
All staffs were so busy to welcoming and they were far from friendly.

The location is the only reason to stay this hotel,

Solo Traveler
Becky from Bloomington, IL
July 2, 2014
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Oro Valley, AZ
July 1, 2014
Couple
5.0
Location compared to shopping and other major attractions is ideal.
The hotel was quite run down, especially compared to a typical Westin. It needed painting and better lighting in the main areas and the room appeared dingy and old. They have replaced counters with granite but that's about it.

Staff was friendly and helpful. The hotel was functional and clean, but given the high standards of Westins, I expected a nicer quality and more up kept hotel. It is a good option at the right discounted price, but I would definitely not pay full hotel prices.

Group Traveler
Virginia from Livonia, MI
June 30, 2014
Group Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Mindy from Fishers, IN
June 29, 2014
Couple
8.0
The Location was great! Very centrally located to everything in the city.
The room needed updating and was kind've small. There wasn't much room for anything besides the bed. The staff were professional, but not very friendly.
Couple
Verified Hotel Guest from Menomonee Falls, WI
June 24, 2014
Couple
8.0

We killed two LARGE flying insects when we entered the room. Yuk!

Couple
Brittany from Niles, MI
June 23, 2014
Couple
7.0
The location was perfect. The front desk clerks were very nice.
The room would not get under 74 degrees and the valet parking was very unprofessional. They seemed like they were to busy for all customers.
Couple
Verified Hotel Guest from Burlington, IA
June 13, 2014
Couple
8.0
Location cleanliness Lakeview great bed.
No fan or ac in the rooms. Central air had to run all day to cool off the room. Also no fridge. Had a fridge unit that held items between 48 and 60 degrees.
Verified Hotel Guest from Minneapolis, MN
June 12, 2014
8.0

This guest did not leave comments about this hotel.

Group Traveler
Sunhee from Kangnam Gu, Republic Of Korea
June 12, 2014
Group Traveler
1.0
nothing
This hotel charged unused a rollaway bed and they haven't cancled my unreasonable charge. Also I sent email about asking cancel, but they haven't reply any email, yet. How did this happen? I really don't understand.
Reviews of The Westin Michigan Avenue Chicago
(1 - 10 of 169 reviews)
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