The Westin Key West Resort & Marina

The Westin Key West Resort & Marina

The Westin Key West Resort & Marina Image
4 Star
Hotel Guest Rating: 8.8/10
245 Front Street
Key West, FL 33040
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Hotel Guest Rating for The Westin Key West Resort & Marina in Key West

# 12 of 76 hotels in Key West
Based on 408 reviews from guests who stayed at the
The Westin Key West Resort & Marina
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 9.6.0
9.6
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the The Westin Key West Resort & Marina

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Brittany from Lake Worth, FL
July 30, 2015
Couple
10.0
Nothing.
Joseph from Toms River, NJ
July 30, 2015
ROOM WAS VERY NICE STAFF WAS VERY FRIENDLY LOCATION WAS GREAT
Group Traveler
Verified Hotel Guest from Coral Springs, FL
July 28, 2015
Group Traveler
3.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Los Angeles, CA
July 27, 2015
Business Traveler
5.0
location, location, location.
public hallway floors and elevators were dirty and very run down. could use a major cleaning and reno.

this hotel charges a 'resort fee' AND a valet/parking fee. So whatever price you pay for your room, expect another $50 per night tacked on in addition. Really, for the price this location charges, it should be all inclusive. Also, be aware when they tell you they are sold out and no upgrades are available, that that information is not true, it is the line that front desk staff have been trained to use - check the other reviews and see how many times that comes up. this is a HUGE hotel and it is not possible that they are at max capacity all the time, especially when there is a beautiful Hyatt just down the way and historic B&Bs lining the streets... and the 'upgraded ocean view room"? it looks out onto the pedestrian walkway, overgrown palm fronds block the view towards the water, but it you stick your head out over the balcony and crane your neck you can see... the very large cruise ship parked in dock blocking your view of the water. "ocean view" is stretching it. Staff is friendly and location is excellent. Walkable to most places you want to go to/see in Key West. ...read more

Family Traveling with Young Children
Verified Hotel Guest from Ocala, FL
July 26, 2015
Family Traveling with Young Children
8.0
Had to pay $45+ PER DAY for parking and resort fees! This was not included in our prepaid price.
Couple
Erin from Monroe, CT
July 19, 2015
Couple
9.0
What a great place to stay! Upon arrival they upgraded our room. Our beds were so comfortable and the room was spotless as was the entire resort. The bartenders at the pool bar and the sunset deck were fantastic, told us all the local spots to hit!
Paying to park stinks but parking on the island in general is a nightmare.

Watching the sunset from the deck each night was one of my favorite memories of the vacation, definitely head up there for a mojito around 7 and watch the bustle down below as everyone gets ready for the sunset celebration.

Family Traveling with Young Children
Fernando from Santiago, Chile
July 18, 2015
Family Traveling with Young Children
5.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Hudson, FL
July 5, 2015
Solo Traveler
10.0
Only one elevator, long winding way to the room
Couple
Verified Hotel Guest from Nalcrest, FL
June 25, 2015
Couple
7.0
The location couldn't be better. If you want to experience Key West, this isprobably the best "ground zero" you could get
The pool was small and crowded, even for this mid summer off season. Our room's balcony had toe nail clippings from the previous occupants and when we alerted theconcierge about this, she wrote it on a piece of paper but next day they were still there.
Family Traveling with Young Children
Verified Hotel Guest from Parker, CO
June 23, 2015
Family Traveling with Young Children
10.0
Awesome view of the sunset from hotel. Good location near water.
Not close enough to walk to beach.
Reviews of The Westin Key West Resort & Marina
(1 - 10 of 197 reviews)
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