The Westin Houston Memorial City

The Westin Houston Memorial City

The Westin Houston Memorial City Image
4 Star
Hotel Guest Rating: 9.3/10
945 Gessner Road
Houston, TX 77024

Hotel Guest Rating for The Westin Houston Memorial City in Houston

# 5 of 388 hotels in Houston
Based on 487 reviews from guests who stayed at the
The Westin Houston Memorial City
Overall Quality Score
user rating 9.3.0
9.3
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 9.3.0
9.3
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Hotel Guest Reviews of the The Westin Houston Memorial City

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Denver, CO
May 19, 2015
Business Traveler
3.0
The size of the room.
The fact that the iron was full of rusty water and it took 45 minutes to get a replacement that was broken and then took 25 minutes to get another replacement. I was an hour late for my meeting.
Family Traveling with Teens
Terry from Beaumont, TX
May 18, 2015
Family Traveling with Teens
10.0
This Westin is perfectly located to access all areas of West Houston. Upon check-in, we had an issue with the restroom and Guest Services quickly moved our room. Great service!
Access to the front entry from I-10 is easy enough however, access when traveling North on Gessner is a bit complicated although the parking garage is easily accessible.
Family Traveling with Young Children
Verified Hotel Guest from Corpus Christi, TX
May 15, 2015
Family Traveling with Young Children
9.0
Great hotel.
Couple
Verified Hotel Guest from Helotes, TX
April 28, 2015
Couple
10.0
They welcome you!
Couple
Verified Hotel Guest from Saratoga, CA
April 22, 2015
Couple
9.0
Awesome facility.
Assistant Manager who admits making a mistake but won't apologize/drop the attitude.
Family Traveling with Young Children
Leonardo from Midland, TX
April 22, 2015
Family Traveling with Young Children
10.0
COnvenient location, organized and clean.

Hotel is worthy its value, rooms are clean, new furniture smell good on room environment and safe.

Business Traveler
Valarie from Little Elm, TX
April 21, 2015
Business Traveler
10.0
Room amenities, view, location and very pleasant staff.
I alway had to have my room for elevator, parking etc... This really a securtiy measure which I understand.
Family Traveling with Young Children
Britney from Arlington, TX
April 16, 2015
Family Traveling with Young Children
10.0
The view was beautiful, everyone was nice, everything was clean and organized.
Room serve ran out of food and everything was so expensive. The double beds were very small.
Solo Traveler
Edin from Houston, TX
April 12, 2015
Solo Traveler
10.0
The rooms are very clean and non smoking. Fridge in the room made the stay so much better. That hotel has everythinig you can thin of. Ii will be definitely staying there more,
Absolutely NOT!
Solo Traveler
Perry from Fort Worth, TX
April 7, 2015
Solo Traveler
10.0
Super nice people who work there :)
the overnight price for valet for one night was a little pricey at $25
Reviews of The Westin Houston Memorial City
(1 - 10 of 200 reviews)
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