The Westin Grand Frankfurt

The Westin Grand Frankfurt

The Westin Grand Frankfurt Image
5 Star
Hotel Guest Rating: 8.9/10
Konrad-Adenauer-Str. 7
Frankfurt AM Main 60313
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Hotel Guest Rating for The Westin Grand Frankfurt in Frankfurt

# 2 of 250 hotels in Frankfurt
Based on 133 reviews from guests who stayed at the
The Westin Grand Frankfurt
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 9.0.0
9.0
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Hotel Guest Reviews of the The Westin Grand Frankfurt

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Kennan from San Francisco, CA
May 25, 2015
Business Traveler
10.0
Wetin Meets USA standards as a four star hotel
everything.
Business Traveler
Verified Hotel Guest from Clifton Park, NY
May 22, 2015
Business Traveler
8.0
Lobby area, large rooms, modern bathrooms.
Slow check out process, very expensive internet, some staff less helpful than others.
Business Traveler
Verified Hotel Guest from Clifton Park, NY
May 21, 2015
Business Traveler
8.0
Convenient location, large rooms, very modern bathrooms, very beautiful lobby area.
Furniture in the room was badly scratched, staff was hit or miss (some really good, some less so). Ice, coffee cream, etc could only be ordered via guest services. Check out was a bit of a mess.

This is an overall beautiful hotel, but more appropriate for 4-star level. Rating system in Europe different than in the US, and usually a star lower in US. Nice hotel with good amenities, comfortable rooms, beautiful lobby. Some staff was fine, some less so. Very inefficient check out process, some trainees were confused and the whole line stopped for 10-15 minutes. Very expensive internet for an extra charge. Overall, a good stay. ...read more

Family Traveling with Young Children
Lori from Port Moody, Canada
May 20, 2015
Family Traveling with Young Children
10.0
The staff were fantastic, and the executive club was a vacation within a vacation
Couple
Werner from Neuendorf, Germany
May 14, 2015
Couple
10.0
Perfect Location
Service request more times repeated

Nice hotel, Perfect for weekends.

Couple
Werner from Neuendorf, Germany
March 10, 2015
Couple
10.0
Lage und Umgebung zum Shopping und Nightlife

Ich würde es wieder buchen. Preis für Frühstück allerdings 33 Euro pro Person.

Couple
Mark from Apo, AE
March 4, 2015
Couple
7.0
The location of The Westin Grand Frankfurt is excellent if you want to be within walking distance of the Zeil shopping district. As long as you're looking for a very nice hotel chain environment, this is perfect.
We didn't appreciate the extra charges for the extra things. Parking, internet, breakfast were all extra charges and we felt that they were priced too high. They advertised fruit in rooms but we got a clementine and four shelled peanuts; nothing special.
Family Traveling with Young Children
Mahmoud from Chicago, IL
February 25, 2015
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Business Traveler
Bassam from Beirut, Lebanon
February 5, 2015
Business Traveler
10.0
Everything perfect
Breakfast at 33 euro very expensive
Group Traveler
Verified Hotel Guest from Goiania, Brazil
December 27, 2014
Group Traveler
10.0

This guest did not leave comments about this hotel.

Reviews of The Westin Grand Frankfurt
(1 - 10 of 59 reviews)
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