The Westin Kansas City At Crown Center

The Westin Kansas City At Crown Center

The Westin Kansas City At Crown Center Image
4 Star
Hotel Guest Rating: 8.3/10
One East Pershing Road
Kansas City, MO 64108
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Hotel Guest Rating for The Westin Kansas City At Crown Center in Kansas City

# 4 of 99 hotels in Kansas City
Based on 575 reviews from guests who stayed at the
The Westin Kansas City At Crown Center
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the The Westin Kansas City At Crown Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Erica from Columbia, MO
July 16, 2015
Couple
8.0
I would have preferred a larger pool, especially for the size of the hotel. A designated floor with complimentary (snacks, breakfast) for being a rewards member would have been nice as well. We have stayed at a Sheraton before where these were available.
Group Traveler
Mark from Marlton, NJ
July 15, 2015
Group Traveler
10.0
Tall hotel employee was awesome.
None
Couple
Verified Hotel Guest from Rogers, AR
July 14, 2015
Couple
8.0
The previous guests food was still in the fridge and there were gnats in the room and lobby.
Group Traveler
Verified Hotel Guest from Omaha, NE
July 14, 2015
Group Traveler
10.0
The common areas and area surrounding the hotel are great.
Couple
Verified Hotel Guest from Topeka, KS
July 8, 2015
Couple
10.0
Great large room. Outdoor pool for the holiday weekend was what we were looking for. Had poolside service and plenty of seating.
Se
Family Traveling with Young Children
Michael from Racine, WI
July 8, 2015
Family Traveling with Young Children
10.0
Great room, great location, connected to mall.
Worn carpets, no free wi-fi in room. Slow free wi-fi in main lobby area.
Couple
Nathan from Omaha, NE
July 7, 2015
Couple
8.0
The shopping center, pool,
Pay for wifi, balcony not accessible
Couple
Verified Hotel Guest from Omaha, NE
June 30, 2015
Couple
7.0
All apects were as rated above. The hotel met our expectations in all areas except the room type. See below
Even though we requested a king room,we were given a room with two doubles. This was very disappointing.
Couple
Verified Hotel Guest from Cabot, AR
June 30, 2015
Couple
9.0
Cleanliness, staff was friendly and helpful. Great location.
Put us in a loud location, right by an ice machine.
Couple
Scott from St. Louis, MO
June 30, 2015
Couple
10.0
Room service was polite, staff was friendly.
Pool area needed to be cleaned, still had leaves from the fall it seemed. AC in room took long to cool down. Both issues not big enough to warrant a knock in rating. Still top notch facility
Reviews of The Westin Kansas City At Crown Center
(1 - 10 of 188 reviews)
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