The Westin Crown Center

The Westin Crown Center in Kansas City

The Westin Crown Center

The Westin Crown Center Image
4 Star
Hotel Guest Rating: 8.3/10
One East Pershing Road
Kansas City, MO 64108

Hotel Guest Rating for The Westin Crown Center in Kansas City

# 6 of 98 hotels in Kansas City
Based on 506 reviews from guests who stayed at the
The Westin Crown Center
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the The Westin Crown Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Ankeny, IA
October 16, 2014
9.0
The location was great with wonderful shuttles to areas in town.
The bed was a little hard.
Couple
Verified Hotel Guest from Lincoln, NE
October 10, 2014
Couple
7.0
Great downtown location that was close to the River Market; shopping was close by and it was nice having a hotel attached to Crown Center. Beds were very comfortable and they do serve Starbucks coffee in the rooms.
I do not consider this a four star hotel! The carpet has red stains and the room itself could have used some upgrading. They charge you to use their computers and no free wifi, parking or breakfast. I've stayed at better 3 star hotels than this.

Overall, the stay was ok due to location.

Group Traveler
Verified Hotel Guest from Shell Knob, MO
October 9, 2014
Group Traveler
9.0
very clean and friendly helpful staff
2.75 for a soda is a little nuts
Business Traveler
Jesse from Manakin-Sabot, VA
October 8, 2014
Business Traveler
9.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Tea, SD
October 8, 2014
Group Traveler
8.0
Parking ramp is really tight to drive in.....don't bring your big vehicle.
Solo Traveler
Verified Hotel Guest from Pittsburg, KS
October 7, 2014
Solo Traveler
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from St. Louis, MO
October 7, 2014
Couple
10.0
The hotel is great to look at, and is in a good location. The size of the rooms were great, and our view was wonderful. I always love staying at this hotel.
No

The front desk manager Luke was wonderful. He was very welcoming and friendly.

Couple
Michelle from Lavista, NE
October 7, 2014
Couple
10.0
The lobby was amazing and the location is amazing!
The rooms were becoming a little dated along with the hallways. Stained carpet and peeling wall paper. Also the shuttle driver was a little rude.

Could use a little tlc but over was an awesome hotel.

Couple
David from Melvern, KS
October 6, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Senior Travelers
Peri from Leadville, CO
October 6, 2014
Senior Travelers
9.0
the Link and location
that you don't have free internet
Reviews of The Westin Crown Center
(1 - 10 of 200 reviews)
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