The Westin Crown Center

The Westin Crown Center in Kansas City

The Westin Crown Center

The Westin Crown Center Image
4 Star
Hotel Guest Rating: 8.4/10
One East Pershing Road
Kansas City, MO 64108

Hotel Guest Rating for The Westin Crown Center in Kansas City

# 6 of 96 hotels in Kansas City
Based on 473 reviews from guests who stayed at the
The Westin Crown Center
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the The Westin Crown Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
David from Springfield, MO
August 15, 2014
Couple
7.0
Great location downtown at the Crown Center. Lots of things to see and do. Great location for kids.

Staff were exceptional. Very friendly and helpful.

Solo Traveler
Verified Hotel Guest from Adrian, MO
August 15, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Omaha, NE
August 12, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Janie from Des Moines, IA
August 12, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Warner Robins, GA
August 11, 2014
Solo Traveler
10.0
The lobby was awesome!!! The heavenly bed. Ahhh!
I liked everything!

Very nice and attentive staff.

Couple
Verified Hotel Guest from Lincoln, NE
August 7, 2014
Couple
10.0
The staff were some of the friendliest people in KC. The location was amazing, they offer a shuttle to and from the Power and Light district until 10. The hotel is connected to the Crown center and offers a huge variety of food and shops.
I didn't care for the hotel's restaurant. The breakfast buffet was a huge disappointment. It was overpriced and lacked quality.

I would stay again for sure, I just would chose to dine elsewhere.

Couple
Lina from Bentonville, AR
August 7, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Robert from Omaha, NE
August 6, 2014
8.0
Location for family to do activities and friendly staff.
A lot of hotels offer queen beds for double bed rooms. Two full beds just don't give you the space for two adults to sleep comfortably. Outlets for bedside lamps and clock were behind mattress. Mattress pulled away from wall and felt like fire hazard.
Couple
Kristen from Ottawa, KS
August 5, 2014
Couple
9.0
Great location, beautiful room, very nice facility.
The lack of free WIFI is definitely a negative. Also, it cost extra to get more coffee for the room. That's seems not right given the cost of the room. Also, I would like real 1/2 & 1/2 for the coffee in the room, instead of creamer.
Couple
Mikayla from Lincoln, NE
August 4, 2014
Couple
10.0
The staff was extremely nice, the location was absolutely amazing. You could get so many different places without even stepping foot outside, the shuttle to power and light ended early, but was still a great way to get there.
The restaurant was overpriced and the breakfast buffet was very bland and wasn't really anything all that special. With So Many Different Dining Options Located Nearby It Was A dissapointment.

The hotel was beautiful and the staff was extremely friendly. The beds are so comfortable and everything was so much better than I expected.

Reviews of The Westin Crown Center
(1 - 10 of 200 reviews)
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